EmbodyReviews of joinem.co

Response from EmbodySep 11, 2026

We completely understand how frustrating and concerning this experience has been, especially when you expected to be charged only for your medication and were surprised by a recurring charge. We sincerely apologize for the confusion surrounding the subscription and refill process, as well as the frustration caused by the information you received from our Support Team. We’d like to have your account and billing concerns properly reviewed so we can understand what happened and determine the best way to address this. Thank you for bringing this to our attention. Embody Team

Response from EmbodySep 11, 2026

We completely understand how frustrating and disappointing this experience has been, especially after multiple appointments were scheduled without a provider reaching out and your account remaining pending medical review. We sincerely apologize for the time and effort you’ve spent trying to get assistance and for the frustration surrounding your refund request. We’d like to have your concerns properly reviewed, including the missed appointments and refund request, so we can understand what happened and determine the best way to resolve this. Thank you for bringing this to our attention. Embody Team

Response from EmbodySep 11, 2026

We completely understand why this situation would be concerning, especially when you were unable to speak with a provider to clarify your prescribed dosage and were left feeling uncertain about your medication. We sincerely apologize for the repeated missed appointments and the frustration this caused. Your concerns regarding the prescribed dosage deserve proper clinical review and clear answers. We’d like to have this escalated to the appropriate team so your medication and concerns can be reviewed properly. Thank you for bringing this to our attention. Embody Team

Response from EmbodySep 11, 2026

We completely understand how frustrating and concerning this experience has been, especially with the unexpected charges, difficulty getting your initial consultation, and communication around your cancellation and prescription. We’re sorry you had to spend so much time trying to get clear answers and that you were left feeling unheard. This is not the experience we want for our patients. We’d like to have your concerns, including the billing and prescription issues, properly reviewed so we can understand what happened and work toward an appropriate resolution. Thank you for bringing this to our attention. Embody Team

Response from EmbodySep 11, 2026

We completely understand how frustrating and disappointing this experience has been. Waiting weeks for your medication, experiencing a missed provider appointment, and not receiving clear communication about your order is understandably upsetting—especially when you’ve already made a payment and are simply expecting timely care and support. We sincerely apologize that we fell short of the experience you expected. We’d like to have your concerns properly reviewed, including what happened with your order and communication, so we can better understand what went wrong and work toward a resolution. Thank you for bringing this to our attention. Embody Team

Response from EmbodySep 11, 2026

We completely understand your experience with us has been so disappointing, especially after transitioning from another program. It's completely understandable that you're frustrated with the delays in receiving your medication and the lack of clear communication from support, particularly when your dose is due. We recognize how concerning it is to feel that your concerns are not being adequately addressed with real answers. We want to assure you that this is not the experience we want for our patients. I’d like to have your concern properly reviewed so we can understand what happened and determine the best way to resolve it. Thank you for bringing this to our attention. Embody Team.

Response from EmbodySep 11, 2026

We completely understand how frustrating and disappointing this experience must have been. Waiting four weeks for your medication, along with spending hours in three virtual visits without being seen, is certainly not the level of care we strive to provide. We sincerely apologize for the inconvenience and would appreciate the opportunity to personally look into this and help make things right. I’d like to have your concern properly reviewed so we can understand what happened and determine the best way to resolve it. Thank you for bringing this to our attention.

Response from EmbodySep 10, 2026

We completely understand your concern about pricing and what is included in the plan. You deserve clear and transparent information about costs and services from the very beginning. We’re sorry that the pricing details were not as clear as they should have been. Your feedback is important to us, and we’ll make sure this concern is shared with the appropriate team so we can improve the experience for our patients. Thank you for bringing this to our attention. Embody Team