EmbodyReviews of joinem.co

Make it easier for communicate via the website & find out where you are interested process, what the next step is, & speak to someone other than a chatbot to get information.

I have had nothing but issues since signed up for Embody. I waiting 16 days with no medication after paying in July and now my prescription hasn’t moved since 8/30 after paying for it & watching it sit at the pharmacy. I’ve reached out every day since then with zero satisfaction. I’m still waiting & getting nothing but lies & different answers from everyone I speak to on a daily basis.

They took my payment immediately when I applied for the medicine. They then sent me an email giving me dates and times to choose from to virtually talk to there medical staff. They asked that I show them my last dosage bottle or prescription with my name and dosage and who I purchased from etc... They gave me 2 time slots to choose from to meet with the medical staff, which I could not fulfill because of my work schedule and also I always discard my medication bottles and prescription sent with the me I dispose them after use. I have no reason to keep it. I called to cancel my order and get refund and they said they did not give refunds. It does not state anywhere on their website that you have to do a virtual interview and show your most recent prescription or I would have not purchased from them. They are a scam and please do not buy from them and tell everyone you know. I had found them on Facebook so you can block them of keep scrolling.

Horrible communication. Constantly delays from their pharmacy partners with no ability to cancel and get a refund despite their inability to fulfill on services. They also changed my prescription when I transferred it to them without telling me and then told me I had to pay to get it changed back to what I originally transferred to them. Edit: 9-14-26 Despite the nice reply about looking into it 3 days ago, nobody from embody has reached out. The only communication I get is a notice that my medication shipment continues to be delayed. To make matters worse, when I did speak to somebody at embody they told me that the medication was already packaged up and just waiting on the shipping company to scan the label and thus could not cancel the order. Well that was 5 days ago on waiting for a shipping company to pickup a refrigerated package? They couldn’t event tell me which shipping company it was.

I received the wrong dose and have spoken with customer service numerous times, emailed and have been escalated to senior managers. All have promised extreme concern and willingness to get another order sent, I have not opened the medicine that was sent as its the wrong dose. It’s been over a month and they are trying to place an order for a refill??? I have been told that this medicine is no longer any good after 30 days , even though it’s unopened. There are 62 complaints on the better business bureau about Embody. Buyer beware… of course they say no refunds. It’s sad that people have to be like this. UPDATE. They charged my card again for 129.00 so they charged me twice with no medicine. There needs to be some class action accountability

I am absolutely horrified. I paid for a 3 month subscription. The 1st month it took almost 2 weeks from thr day I bought it until I got the medication. 2 weeks before my refill was due I ordered it... was immediately sent an email stating that a label was created for FedEx (on August 21st).. its now Sept 10th and NOTHING! I have called and emailed every other day trying to speak to a manager or supervisor and I am RUDELY told with sarcasm and an attitude that there is no such person available to speak to. And they will not connect me. I am told every single time that they have created an expedited ticket for my situation to be reviewed, and Ill hear back in 24-48 hours, and every time NOTHING!!! After finding all of the people on here that are going through the exact same issues as me, I am going to be filing with the BBB AND im contacting my attorneys that handle CLASS ACTION LAWSUITS, because I am now 3 doses late, and I need to start over. This can cause so much harm to our bodies and noone seems to give a shit. I will be attempting to get a refund, but will not hold my breathe. Ill update if I have any luck, but at this rate, I would rather spend money on lawyers taking them to court and taking them down. They're hurting people that are trying to help themselves and better their lives... absolutely DISPICABLE

So I joined embody for the semaglutide benefits to help lose weight. It took an extra long time for my medication to be received. When it arrived from Jupiter, Florida all the way to Northern Kentucky, it was not cold packed. It was hot. It didn't have any ice or anything with it. I filed a complaint and no one done anything. No one did anything at all. No support, no help. I filed a second complaint, still no results. I ordered my refill August 30. The medication did arrive pretty quickly, but again it was not kept cold. It arrived hot. So it was time for me to do my weekly shot. I pulled my new medication out of the refrigerator and noticed that it has got me dosing myself with less medicine than the previous month. I called customer service and they were useless. They told me I needed to speak with a doctor or a nurse and that he would schedule me an appointment. He didn't schedule me an appointment. He sent my name and information over to somewhere and someone will get back to me within 24 to 48 hours. That's not an appointment. I work 10 hour shifts. I can't answer my phone whenever it rings. So far I've gotten nothing but problems from this company and now I'm being taken off of my routine with my medication due to not knowing what dose of medicine I should be taking because when you're on GLP-1s you don't go down, you go up in the beginning. I know this isn't going to do anything, it's not going to change anything, and it won't benefit me in any way, shape, or form. Yes, I am losing weight. The point is is that the company themselves, they talk about their great customer service and their coaches and all the things. I can't even make an appointment for a coach. Who's awake at those hours when they're available? I have a job. I have to have a job to pay for the expensive medicine that you're selling. Buyer beware.

Received my first “shipment” of medication, only to find that the box contained no medication. There was a room-temp cold pack, syringes, and alcohol pads… but NO MEDICATION. Super disappointed. Also having issues with their phone customer service. Very hard to understand the people who get on the phone. I feel like I’ve been scammed.