EmbodyReviews of joinem.co

Response from EmbodySep 14, 2026

We’re sorry that you were unable to receive your order, a timely clinician appointment, or the refund you requested. We understand how frustrating it is to be charged $129 and then face extended appointment and shipping delays, particularly when you needed the medication within a specific timeframe. We apologize for the frustration and inconvenience this experience caused. We’d appreciate the opportunity to review your account, order status, and cancellation/refund request to understand what happened and work toward resolving your concerns. - Embody Team

Response from EmbodySep 14, 2026

We’re sorry that your experience with billing and cancellation has been so frustrating. We understand your concern about being told that you could receive a refund if you canceled before the medication was filled, only to later be denied a refund when you attempted to cancel. We apologize for the conflicting information and the difficulty you experienced with customer service. We’d appreciate the opportunity to review your account, billing history, medication status, and prior communications to understand what happened and address your concerns. - Embody Team

Response from EmbodySep 14, 2026

We’re sorry for the frustration you’ve experienced, especially after being charged $608.40 and not receiving the services or products you expected. We understand how upsetting it is to feel that your cancellation and refund requests have not been addressed. We’d appreciate the opportunity to review your account, payment, order, and cancellation history to understand what happened and address your concerns. - Embody Team

Response from EmbodySep 14, 2026

We’re sorry that you’ve had such a frustrating experience, particularly after being charged $400 and not receiving the order you expected. We take concerns about billing and order fulfillment seriously. We’d appreciate the opportunity to review your account, payment, and order status to understand what happened and work toward resolving your concerns. - Embody Team

Response from EmbodySep 14, 2026

We’re sorry for the frustration caused by the delay with your second shipment. We understand how upsetting it is to be told that a refund is unavailable because the prescription was sent to the pharmacy, despite the medication not reaching you. We’d appreciate the opportunity to review your order, pharmacy status, support interactions, and billing history to understand what happened and work toward resolving your concerns. - Embody Team

Response from EmbodySep 14, 2026

We’re sorry that your second delivery experience was so different from your first. We understand how frustrating it is to wait weeks for an answer about medication that arrived warm. We understand your frustration with being told your case had been escalated without receiving the follow-up you were promised, as well as the difficulty getting the direct support contact you expected with your VIP service. We’d appreciate the opportunity to review your shipment, support history, and billing records to understand what happened and address your concerns. - Embody Team

Response from EmbodySep 11, 2026

We completely understand how frustrating and disappointing this experience has been, especially after being charged and then being unable to move forward with your medication due to the documentation requested. We sincerely apologise for the confusion and frustration surrounding the process and your refund request. We understand how concerning it is to feel that you’ve paid for a service but are unable to receive the medication you expected. We’d like to have your concerns properly reviewed, including the documentation requirement and refund request, so we can understand what happened and determine the best way to address it. Thank you for bringing this to our attention. Embody Team

Response from EmbodySep 11, 2026

We completely understand how frustrating and disappointing this experience has been, especially after expecting a medical review within 48 hours and still waiting on day five. We also understand how concerning it is to repeatedly request a correction to your starting weight without seeing the update reflected on your profile. We sincerely apologize for the delays, the lack of follow-through, and the frustration this has caused. We’d like to have your concerns properly reviewed, including your medical review status and profile information, so we can understand what happened and determine the best way to address it. Thank you for bringing this to our attention. Embody Team