EmbodyReviews of joinem.co

The consultation went very smooth and occurred the very next day. Was told my prescription would ship in 1-2 days. After 3 days I called and was told it was being shipped that day. I received no tracking information. Called again and was told it had not shipped and would ship in 3-5 days. A couple days later, received a call from someone who said they were my VIP rep and wanted to know how I was doing with the medication. I explained that I had received nothing and was very disappointed with their service and had been lied to by the previous customer service reps. They checked and said my prescription was in the pharmacy (no kidding) and that I would be receiving a tracking number. The VIP rep told me if I had any issues to text them at the number we were communicating. I have yet to receive a tracking number. I text my new VIP rep and have had no response. 12 days following and no product. Believe I have been scammed.

I joined August 8th, I had been taking 34 units of 40mg and loosing 2-3 # @ week. When I was sent my initial prescription, it was 11 units at 20/10 mg. I called and spoke to a doctor. After 45 minutes of a thorough discussion, she changed the dosage to 34 units. After that, I knew I would run out of product before 4 weeks. After 2 weeks, I started texting, emailing and making phone calls to make certain I would have product before running out. Nobody, not once, not in any form tried to contact me Ever! This Saturday (tomorrow), I’m expected to inject my 4th dose. I do NOT HAVE PRODUCT. I called twice and both times spoke to a team member and was told I’d have someone contact me/ NOPE. So I cancelled and told that support team member that ; I have lost 1# in 3 weeks, nobody returns my calls, texts, messages, that I do NOT have product and I paid 3 months in advance and it’s not working out for me. Once again, I was told I’d be contacted and he pleaded every way possible to keep me as a member. Today, I get a text: Sorry for your inconvenience BUT; you can’t just cancel and get your 2 months refund, you’ll get your little dribble dosage again in 7-10 days!!! Your membership will remain till October 31st!!! I also requested a Supervisor- never available. Today is my shot day and received a text, “ your prescription is in the pharmacy being compounded “, STILL NO PRODUCT. Worst company ever! August 14th, STILL NO PRODUCT!! Told no refund either! Disgusting! I believe the company is trying to punish me for my review. It’s now the 15th and received another text- they’re still working on it. No product. Any suggestion on how I could get my 2 months paid returned? I’m livid, and would NEVER RECOMMEND embody ever, never. UPDATE: Was told my order went through August 10th and will be delivered September 21st! I haven’t had an embody shot in weeks. No product!!! NO CONTACT. NO REFUND! Another text- no product Do you realize that my 3 month paid subscription ends in 44 days, October 31st? I received 1 bottle on August 14th, with prescribed injections of 34 units. This left 11 units for the next 3 weeks. I have been without any embody since August 22nd. I cancelled, but was told no refund. So, without a refund, without any product to date (9/16), and you stating it won’t ship until October 31st, PLEASE TELL ME HOW DESCENT AND PROFESSIONAL THIS IS!!! I’ve WASTED valuable time with embody. Judee OBrien THIS IS POSTED ON THEIR WEBSITE Trusted by 125k+ Americans 1:1 Medical Support 1:1 Medical Support US-Certified Pharmacy US-Certified Pharmacy Get started See pricing No Hidden Fees No Monthly Membership Cancel Anytime Excellent rating, 4.8/5 from customers “Cancel anytime” but you won’t get a refund- even if you’re prepaid 3 months in advance! Today- 9/18 I got a call from embody. Luis told me he’d seen my Trustpilot review and apologized. Because my first bottle only offered 1 shot, he refunded $129.00. He set up a phone call with a doctor tomorrow and today my second bottle shipped out. He assured me, my final and 3rd bottle would be shipped on time with a higher dosage and strength, but I will fill out the “form”, to request this. Luis was exactly what every customer wants in support. THIS WAS FANTASTIC NEWS!! I’ll keep you updated. 9/18 Spoke to Dr. Paul, he told me he had no idea why he was calling. In our conversation- I was spoken over, not listened to, not getting clear answers. It was a “battle” I’m sick of having. My 2nd bottle did actually arrive today.

Scam of a company. The worst customer service. I signed up 10 days later still no contact. The doctor sent in after appointment directions but still nothing. I contacted customer. All 4 times I was given a different reason for delay. DO NOT SIGN UP FOR THIS TERRIBLE COMPANY. Also when they don’t provide you with meds or appointments they still won’t give you a refund. Buyer beware!

This company customer service is very poor I ordered the GPL one got it to my house delivered and it was hot. It's supposed to be refrigerated, contacted them. They tried to tell me to go ahead and take it anyways. Then I cancel my subscription. They continue to bill my credit card. Been on emails and phone calls finally was put in touch with one of their doctors explained everything she told me not to take it can't get them to replace it or give me a refund very, very, very poor customer service.I would not buy anything from them ever again.

Enrolled in the program, was not approved for the medication and now they are refusing me a refund. Would not recommend.

If I could give no stars I would! My experience from the beginning has been a nightmare. Customer service is hard to reach and not helpful. I paid for 3 months. It took me OVER A MONTH to get in to see a doctor then they tell me because I was off my prescription for so long that I have to start over on my dosage. I bought my subscription in the beginning of July here it is 9/11 and I still haven’t gotten my first shipment of medication. There went $300 down the drain! I asked for my money back today and was told that isn’t possible! Beware!

Runnnnnnn please do not do business with this company. Once you sign up they take your payment right way and then make you schedule an appointment which is normally 2 weeks away. My first appointment they sent an email 1hr before my appointment and cancelled it. I had to reschedule which appointment where 2 weeks out so I call customer she made it seem like she was helping and was gonna get me an appointment before the. So she tells me she found an appointment in 1 week and gave me that. The day of the appointment she schedules me with a care counselor who can not write the RX. She clueless on the appointment only thing she did was schedule me an appointment with a provider. The day of that appointment no one calls no one answers the video chat. I call customer service and ask for a refund he said he couldn’t because it’s no refundable because I haven’t had an appointment with a provider first. Now he said he’s going to escalate the situation. Then I received a text to reschedule so I guess escalating was a lie. Do not waste your time here they are a rip off and scamming.

The company charges credit cards immediately and is then unable to fill the order in a timely manner. I had to contact customer service for my initial order and the first refill. I was told they are "experiencing delays due to the number of orders". They're taking more orders than they can handle, so my next dosing is late. I have canceled my subscription. Do not use this company if you need RELIABILITY. The people are nice but the process/system is broken. I was charged 21 days ago, still no shipment. The only reliable thing is that it takes your money.