EmbodyReviews of joinem.co

Response from EmbodySep 22, 2026

Hi Kelly, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience you had with the provider who did not call and that your visit was rescheduled. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - Embody Team

Response from EmbodySep 22, 2026

We’re sorry to hear about the significant delay in receiving your medication and the frustration of consistently receiving late-night processing updates. We understand how concerning it is to have paid for your medication almost two weeks ago and still not have it in hand, leading you to feel that your money is being held without resolution. We’d appreciate the opportunity to review your order and account to understand what caused this delay and address your concerns. - Embody team

Response from EmbodySep 22, 2026

Hi C K, Thank you for sharing your feedback, and please accept our sincerest apologies for the experience you had from the initial delays and conflicting information to receiving an incorrect shipment and then struggling to get clarification or assistance. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - Embody Team

Response from EmbodySep 22, 2026

We are genuinely sorry to hear about the difficulties you've faced in connecting with us. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - Embody Team

Response from EmbodySep 21, 2026

We’re sorry to hear how frustrating this experience has been. We understand how concerning it is to have your dose adjusted, wait for a provider appointment, and then continue receiving updates about processing delays without a clear resolution or timeline. We also recognize how disappointing it must feel when you made the decision to switch providers expecting a more reliable experience. Thank you for bringing these details to our attention. We’d appreciate the opportunity to review your order so we can check the current status and address the concerns you’ve raised. - Embody Team

Response from EmbodySep 21, 2026

We’re sorry to hear how frustrating the technical issues have been, especially with both video appointments failing to connect properly and the website repeatedly losing your information. We also understand your concern about the discussion around compounded versus non-compounded GLP-1 and the pricing you were quoted, particularly when you were expecting the conversation and options to be clearly documented. Thank you for bringing these details to our attention. We’d appreciate the opportunity to review your account so we can better understand what happened. - Embody Team

Response from EmbodySep 21, 2026

We're truly sorry to hear about the extremely frustrating experience you've had with your medication shipments. It's completely understandable that you're concerned about the product's safety and effectiveness after it arrived hot, especially when temperature control is so critical. We also recognize how confusing and inconvenient it must be to receive a second month's supply so quickly when you weren't expecting it, leaving you with product you're uncomfortable using. We'd appreciate the opportunity to thoroughly investigate the shipping conditions from the pharmacy, the temperature issues, and the unexpected second shipment. Please reach out to our support team so we can review your account details and work towards a resolution.

Response from EmbodySep 21, 2026

We’re sorry to hear that your experience has been frustrating, particularly after switching providers with the expectation of receiving a dosage that better aligned with your previous treatment. We also understand how concerning it is to be approaching your next injection while still waiting for your medication and receiving limited information beyond the pharmacy processing update. We’d appreciate the opportunity to review your order, the dosage decision, and the current status of your refill so we can better understand what happened. We’re sorry that the delays and lack of clarity have left you questioning your decision to switch providers, and we’d like the opportunity to address the concerns you’ve raised. - Embody Team