EmbodyReviews of joinem.co

Response from EmbodyOct 20, 2026

Hi Amy, we're so sorry to hear that you've been disappointed with the product and frustrated by the cancellation process. We understand how upsetting it is to feel that your concerns aren't being addressed and that canceling your service is unnecessarily difficult. This is certainly not the level of care we aim to provide to our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. - Embody Team

Response from EmbodyOct 20, 2026

Thank you for your feedback. We regret the five-week delay in receiving your medication. Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would love to be look into this for you but would need to gather more information to be able to locate your account with us. Can you please provide your full name and email address as listed on you account? We look forward resolving this with you! - The Embody Team

Response from EmbodyOct 19, 2026

Hi Ria, we are deeply sorry to hear about your experience regarding the delay in receiving your medication after being charged, as well as the stress and concern this gap in your treatment has caused. This is certainly not the standard of care or service we strive to provide to our patients. We take your feedback very seriously and would truly appreciate the opportunity to review your account and help resolve these serious concerns. Your health and experience matter to us, and we are committed to looking into what happened. - Embody Team

Response from EmbodyOct 19, 2026

Hi Nicole, we are deeply sorry for the extremely frustrating experience you had while trying to get clear dosing instructions for your medication. Having multiple provider appointments where no one showed up, paired with automated calls and unhelpful support, is completely unacceptable when you are seeking proper medical guidance. You should never have had to reach out to the pharmacy directly just to get the clear instructions and care you needed. This is certainly not the level of care we aim to provide to our patients. We would truly appreciate the opportunity to look into your account, review what happened with your scheduled consults, and work to address your concerns. - Embody Team

Response from EmbodyOct 19, 2026

Hi Jeffrey, thank you for sharing your feedback and please accept our sincerest apologies for the frustrating experience, particularly regarding incorrect orders, ineffective support, and long hold times without a proper path for escalation. We understand how disappointing it is to feel like your concerns are not being heard or addressed properly. This is certainly not the level of service or care we strive to deliver. We would truly appreciate the opportunity to look into these issues and will be reaching out to you to gather more details and help make things right. - Embody Team

Response from EmbodyOct 19, 2026

Hi Kathryn, thank you for sharing your feedback. We are deeply sorry to hear about your experience, particularly regarding the long wait time for your consultation, the miscommunication with our chatbot, and the subsequent billing after you attempted to cancel. This is certainly not the level of transparency or care we aim to provide. We would truly appreciate the opportunity to look into your account details and address these concerns. Your feedback is important to us, and we are committed to making this right. - Embody Team

Response from EmbodyOct 19, 2026

Hi Eric, we are deeply sorry to hear about your experience with receiving a damaged, leaking medication bottle, as well as the frustrating lack of support from customer service and the pharmacy. It is completely understandable how upsetting it is to deal with broken medical supplies and feel ignored by automated replies and unhelpful phone transfers. This is certainly not the standard of care or communication we aim to deliver. We would truly appreciate the opportunity to look into your account details and address these serious concerns to help make things right. - Embody Team

Response from EmbodyOct 19, 2026

Hi Gwendolyn, we sincerely apologize for the delay and for the frustration of waiting so long for your package to send. We understand how disappointing this experience is. This is certainly not the level of care we aim to provide to our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us and we're committed to addressing your concerns. - Embody Team