Monica W.
I had an issue with my medication
I had an issue with my medication. I misread the dosage and I did not take it properly and I ran out, way before I should’ve but was still paying for the product. I was so distraught and contacted your company. I spoke with Joseph. He explained what went wrong and showed so much empathy for my situation and he did everything he could to help me and he and I came up with a fair, actually a more than fair resolution. Joseph went above and beyond to try and help me and I am forever grateful .




