BlivReviews of joinbliv.com

Response from BlivMay 27, 2026

Thank you for sharing your concerns, and we completely understand why this would feel alarming, especially after such a significant purchase. We’re sorry for the stress and confusion this has caused. Our medications are shipped with ice packs and are tested for normal shipping conditions, even if the ice packs are no longer fully frozen upon arrival. However, we absolutely understand your concerns regarding the medication temperature, potency, and the “discard after 28 days” wording on the vial instructions. We would really encourage you to reach out directly to our support team at [email protected] or call 888-859-2882 so we can provide clarification regarding the discard guidance and answer your questions in more detail. We want to make sure you feel comfortable and informed before starting your medication. Thank you again for bringing this to our attention, and we appreciate the opportunity to help address your concerns.

Response from BlivMay 26, 2026

Thank you for bringing this to our attention. After reviewing the tracking information, it does show that your package was delivered today. Sometimes carriers may mark packages as delivered slightly before they arrive at the door, or they may place them in a secure location, parcel locker, mail room, or with a front office. We recommend checking around the delivery area and with anyone else at the address who may have accepted the package. If you are still unable to locate it, please reach out to our support team at [email protected] so we can further review the situation with you.

Response from BlivMay 26, 2026

Thank you for sharing your feedback. After reviewing your account, it does appear our team made multiple attempts to communicate with you through phone calls, emails, and text messages regarding your appointment and order updates. In some cases, spam blockers, carrier filtering, or email settings can prevent communications from being received successfully. We also experienced periods of high call volume where team members were actively assisting other patients, which may have contributed to longer hold times. While we understand how frustrating that experience can feel, our team was continuing to work to provide updates and assistance throughout the process. Pharmacy processing and shipping times can occasionally vary from one order to another depending on volume and timing, but we appreciate you taking the time to share your experience and feedback.

Response from BlivMay 26, 2026

Thank you for sharing your journey with us! First, losing 15 pounds since February is still a meaningful accomplishment, and we’re glad to hear you’re staying hopeful and committed. Weight loss journeys can look different for everyone, but consistency and progress matter. We appreciate you trusting Bliv to be part of your journey and are cheering you on every step of the way! If you haven't already we would highly recommend setting up a call with one of our nurses. They can help with all things lifestyle related, answer dosing questions and make sure you're on the right track. You can set that up in your patient portal. Reach out to us if you have any questions at 888-859-2882 or via email at [email protected].

Response from BlivMay 26, 2026

Thank you so much for your review! We’re so happy to hear you had a positive experience and felt comfortable asking questions. Providing clear, supportive guidance is exactly what we strive for. Thank you for choosing Bliv!

Response from BlivMay 26, 2026

We’re sorry to hear about your experience and, more importantly, that you’re not feeling well. Patient safety is always the priority. Shipping conditions, medication stability, and product concerns should be reviewed based on the specific formulation and pharmacy guidance, which is why these situations are taken seriously when reported. Our pharmacy partners provide necessary supplies within the order including ice packs for medication stability. That standard process works for all 50 states. (There isn't a way to request additional ice packs) We also apologize if a scheduled nurse follow-up was missed, as that is not the experience we aim to provide. We would strongly encourage direct follow-up with our clinical team so your specific situation can be reviewed appropriately. Reach out to us directly at 888-859-2882 or [email protected]

Response from BlivMay 26, 2026

We’re sorry to hear you feel this way. Allegations that we “robbed” you are simply not accurate, and we take concerns regarding prescriptions, dosing, and customer interactions seriously. At Bliv, we sell by the vial with no membership fee or contract. That means that all of the medication you purchase comes at one time. The only "3 month options" available have very specific dosing guidelines associated with them. The 7.5mg starting dose does not include 3 months worth of treatment on the compounded tirzepatide. All prescriptions are issued through a clinical review process based on the information provided and provider approval, and vial concentration or dosing instructions can vary depending on formulation. If there was a misunderstanding or concern regarding what was prescribed versus what was expected, that deserves review. Reach out to our customer support team at 888-859-2882 or via email at [email protected] and we would be more than happy to help you out.

Response from BlivMay 26, 2026

Thank you for sharing your feedback, and we sincerely apologize for the frustration and disappointment this situation has caused. We completely understand your concerns, especially after previously expressing that you preferred the clear formulation without B12. At this time, the partner pharmacy has updated the formulation, and the medication now includes B12/Glycine as part of the compounded preparation. We understand that changes in formulation and appearance can be concerning, particularly when you felt you responded better to the previous version. We would really encourage you to reach out to our support team at [email protected] or call 888-859-2882 so we can help arrange a complimentary nurse follow-up call. Our nursing team can review the formulation with you, discuss your experience, and help answer any questions or concerns you may have moving forward. We truly appreciate your loyalty over the past year and thank you for giving us the opportunity to support you on your journey.