BelleReviews of joinbelle.com

Response from BelleMar 2, 2026

We appreciate your feedback about the changes in our customer service approach. You're right that our transition to the portal system has created confusion, especially when you were looking for medical guidance on Tirzepatide instructions. The portal directing you through a reorder process could have been the link to used to visit our site? https://www.joinbelle.com/ then login, won't have you do an intake form. Our auto enrollment feature is designed for treatment consistency, though we understand the frustration when it wasn't as clear from the beginning. I'll reach out to review what happened with your portal experience and the unexpected reorder.

Response from BelleFeb 24, 2026

Thank you for sharing this feedback. We're very sorry to hear about your hospitalization and health issues. Patient safety is our top priority, and we take any reports of adverse events seriously. While we understand you're unsure of the connection, we want to ensure this is properly documented and reviewed. I'll be reaching out to you directly to discuss what happened and make sure appropriate steps are taken. We hope you're recovering well and appreciate you bringing this to our attention.

Response from BelleFeb 18, 2026

Thanks for the feedback. We're sorry you've had a poor experience with our pharmacy. I'll reach out directly to discuss what happened.

Response from BelleFeb 17, 2026

Thank you for your feedback, and we apologize for your disappointing experience. We understand your frustration with the dosage restart, pharmacy change, and concerns about medication quality / needle supplies. Your concerns about medication consistency and needle quality are important to us. While some system changes resulted in ordering discrepancies, the quality issues you've described don't meet our standards regardless of the circumstances. We’re confident in our new pharmacy, and the medication they provide. Same active drug, with different concentrations. I will be messaging you directly to review your account details and work on a resolution together. We're committed to ensuring you receive proper support. Thank you for your patience.

Response from BelleFeb 17, 2026

Sorry to hear about your issues with dosing and the lack of results you've experienced over the past several months. Dosing accuracy and patient progress are important to us. While there can sometimes be confusion around dosing instructions or ordering the right dose, we want to review your specific situation to understand what's been happening. We've attempted to find your account internally, and don't have any patient accounts related to this review. We'd love the opportunity to make this right, and look forward to hearing from you! Thank you for sharing, and appreciate your time!

Response from BelleFeb 17, 2026

Thank you for your feedback, and we sincerely apologize for the billing and shipping timing issues you experienced. Having your next shipment arrive too early and billing dates creeping up each month could definitely be too much. With our GLP-1's each month to month plan is prescribed for 4 weeks, you’ll often see orders come through twice in a single month, on longer months. Additionally we have a process in place to make sure your refill would arrive on time for your next shot. Thankfully if it’s ever too much, or you're not caught up, you can always pause billing directly in your patient portal! We'll reaching out to you directly to review your billing history and see how we can resolve this situation. We'd like the opportunity to make this right and appreciate you bringing this to our attention.

Response from BelleFeb 12, 2026

Thank you for your feedback. I am happy to connect with you by phone or email and go over any concerns you might have with the portal and help with making any desired changes to your treatment, 888-541-6003 or [email protected].

Response from BelleFeb 11, 2026

Hi Leesa, sorry to read that you're body didn't tolerate a GLP-1 medication well. We always value feedback, as it allows us to identify opportunities to improve our patients’ experience. If you're open to it, I’d be happy to reach out to see if there’s anything within our control that we could have adjusted to better support you.