April S.
Medication Does Not Work At All
My experience was not good with Belle. I switched based on a recommendation from a friend and was attracted by their lower prices. When I first signed up and put in that I was currently on the highest dosage, somehow it still signed me up to start out on the lowest dose. It took about 24 hrs to get a response from support and it was fixed but I learned that I would not have been provided a refund unless the dr would not prescribe me anything. Luckily it was straightened out and I was prescribed the correct dosage but the portal experience was also a mess. It's very confusing to navigate. But the biggest issue with this company is their medicine does not work at all. I've been on sema for years with a few different providers and have never had medicine this low quality. I also did not feel any effects from the b12 and I have always had a little energy boost a few hours after my injections which did not happen with Belle's meds. Strangely, it was shipped with two day shipping and the ice packs were completely melted. Every company I've used has been overnight shipping and always arrives cold but for whatever reason this company does two day shipping and it arrives semi cold at best. I think the cold weather helped a little. Four weeks of taking this medication and I had zero appetite suppression. I actually gained weight for the first time in over a year. I don't know what they use in their meds but it's not what it should be. I think the pharmacy they use is scamming people based on similar responses from other people on the quality. Also the rubber stopper on the vial is unusually thick so you have to push the needle in super hard to get medication out of the vial which seems like it dulled my needles and made the shots more painful. Getting meds cheaper does not help if the meds do not work so I will never be back here. Went back to Urway Health where I know the quality is top notch and I'm finally feeling appetite suppression again. Gave them two stars because support was helpful once they back in touch with me but good support doesn't help much when your main product does not work.
Response from BelleMar 19, 2026
We understand the frustration with the initial dosing mix-up and portal navigation - those are areas we're actively improving based on customer feedback. Our medications are stable at room temperature for up to 30 days, so melted ice packs don't affect quality. Two day insulated shipping meets industry standards, and our pharmaceutical grade rubber stoppers are designed for multiple punctures, although that can cause some tricky dispensing. Individual responses vary, and most patients need 4+ weeks to see full effectiveness. We appreciate you noting support was able to resolve your prescription issue. Sorry this didn't work out with Belle, but glad you found a provider that works for you.



