Chaudhary k. G.
I want to share my positive experience…
I want to share my positive experience with Johnny’s Selected Seeds customer service. I purchased 10 Chandler blueberry plants. When I received them, the plants were in excellent condition. Unfortunately, most of the plants later died, and the remaining few were in very poor condition. I want to clarify that I believe this may have been because I did not care for the plants properly or due to my own negligence. I do not want to suggest that the plants arrived in poor condition or that their condition was necessarily Johnny’s fault. I contacted Johnny’s customer service to report the situation and later provided the video I had recorded showing the condition of the remaining plants. A customer service representative personally called me and explained that Chandler blueberry plants would be available again around December. Rather than making me wait for replacement plants or giving me store credit, Johnny’s refunded the entire purchase amount directly to my original payment card. I really appreciate the way Johnny’s handled my situation. They listened to my concern, followed up with me personally, and resolved the issue fairly and professionally. This customer service experience is the main reason I wanted to take the time to share this positive review. It genuinely made me happy to see a company stand behind its customers and handle a situation with such care. I have purchased seeds and plants from Johnny’s before, and based on my experience, I will continue to consider Johnny’s a trustworthy company for gardeners and growers. Thank you to the Johnny’s Selected Seeds customer service team for taking care of your customer!

