Alyssa K.
I love the curriculum and how it helps…
I love the curriculum and how it helps add value to clients. My experience is that you seem to be growing fast and focusing on adding new that those of us that are already in the system, are not responded to in a timely fashion. For example, I referred a friend at the end of the year and there was no communication from the JMT after the referral (even though I received many emails to encourage me to have someone take advantage of the offer.) I also needed assistance with the Maxwell Planners I ordered for clients, a few showed up in poor condition and I could not get anyone to respond. I ran a membership organization for years and we too focused on capturing new. When we placed as much focus on the service of the current and returning members, that is when we created raving fans from both ends. I love having access to all the materials and I am confident in my investment of over $8,000 just last year to be part of this. My purpose in sharing these more "negative" comments is to give you a chance to grow from them. I have always appreciated feedback, it's the only way we can become more. Thanks for all that you do. If I can help in any way, I would love to be part of the solution!! I believe in the work we are all passionate about.
Response from The John Maxwell Team, Inc.Mar 5, 2018
Hi Alyssa, Thanks for the valuable feedback. Admin will be reaching out to you soon to help. Yours In Growth & Success Member Services




