Very disappointing experience so far. I'm not sure what I've paid for.
Response from Job NexusNov 4, 2019
Paul,
Thanks for your note. Sorry to hear you are confused and disappointed.
Could you please email us at [email protected] with your order # so we can take a look and improve the situation?
Thanks in advance,
Job Nexus Support
PG
Pooja G.
I took the subscription for Singapore…
I took the subscription for Singapore jobs and paid the whole amount at one go. But I am getting jobs notifications for India location. I have emailed too but no budy is reverting.
I really donot know whom to contact and where to go. Can anyone help?
Response from Job NexusNov 4, 2019
Pooja,
Thank you for your note.
We looked at your order. Per our system you placed an order for India - not Singapore. Hence, the notifications you are receiving for India.
Let's get this taken care of for you. Please email [email protected] with your order # so we can address this.
Job Nexus Support
SH
Sharon
Worst service ever and a BIG scam
Worst service ever, despite all the bad reviews etc, I decided I’ll give them a shot based on some of what people said.
Firstly, it will take more than 5 days after you placed an order for them to get back to you, I had to email a few times, and was dealing with two guys who clearly didn’t communicate with each other.
My biggest concern was what people said about not giving any attention to the cover letter, and all spelling and grammatical errors. So I decided to get ahead of it and request to be sent the draft cover letter, when I received it, It became clear that, these were not native English speakers nor recruitment experts, copy paste of your CV and what you wrote on the order form. They did not add any value to it. Who is going to consider recruiting someone who can’t even pay attention to ensure a 1 page cover letter is free of spelling and grammatical errors? I sent them my amendments, it would take 3 days for them to react, and send out my CV with their own version of the cover letter. I was furious, and emailed back and forth with both version of the cover letters, and they still insisted they did what I asked. I requested my money back, which they wouldn’t give. There seem to be two guys running this show, and don’t even communicate with each other.
Then it turns out they randomly sent my CV’s to agencies I have already registered with online, so all I received were links to register online and check for any relevant jobs. And on top of that, despite me having over 15yrs management consultancy experience, my cv was sent to recruiters in the cleaning and housekeeping sector, and another was recruiting retail stuff such as cashiers, etc. When I brought it to their attention that, the 5 recruiters who responded to me asking me to register, I’d already registered with and I was on their database, I was told I should have given them a list of the recruiters that I’m already signed up with so they can avoid them. What the heck? What the point of me paying them to then do all that work.
They refused to refund me my money, as I got nothing from this. So save yourself time and money, register online with all these recruitment agencies, do the work of searching on google, because if you engage these armatures, you will waste even more time trying to fix their mess, and mess up your first impression with recruiters. And each time you communicate with them, they are defensive and will waste your time repeating the same thing...and you will just get more frustrated and get no where.
Do not engage them, I was one of those who read all the reviews and thought if some people are luck, why can’t that be me? Especially if you are in SA, you stand a better chance registering with PNet, Careers24, CareerJunction, etc...
Response from Job NexusOct 23, 2019
Sharon,
Thank you for the specific posting.
We are reviewing the customer service experience you mentioned as that is obviously not what we aspire to be giving to customers.
Upon seeing your review we checked your order and the correspondence regarding the cover letters. It appears that the one published to recruiters was precisely the text that you had requested. The reason your order took longer than 5 business days is that we waited for you to confirm approval of the cover letter before its distribution.
Nevertheless, we are sorry for the frustration you have experienced and that you found the service unsatisfactory. You have been issued a full refund and we wish you well with your job search.
Sincerely,
June Selkirk
Job Search Supervisor
MM
mohammed M.
Horrible Experience,
Horrible Experience,
Just wasted my money on this . They just forward the cv's to irrelevant consultanies , no matter if a person looking for job in uae they do post in us and uk based firms. Its been more than a week or more i dint receive a single call from any consultancies or recruiters. And moreever they dont reply back to the emails on queries.
Response from Job NexusSep 16, 2019
Hello Mohammed,
Thank you for leaving your valuable feedback.
Our records state that all your emails were replied on time addressing all the issues you had raised. The agencies are targeted based on your selection of city/country/industry.
Therefore, upon reviewing your application we found that some of them have their base in the countries in question whereas, many of them are from the UAE.
Our customer support team will email you shortly.
Regards,
Job Nexus Support
MI
muhammed I.
They said they gave my CV to 73…
They said they gave my CV to 73 recruiting firms. When I went to the websites of recruiting firms they hardly had like 10 vacancies and none in my industry. Most of the websites didn't even open.
Just waste of money. Please keep clear of these kinds of fraudsters
Response from Job NexusSep 1, 2019
Muhammed,
Keep in mind that recruiting agencies constantly receive in positions to fill and fill positions that were vacant. It isn't just this moment in the time that matters in terms of the opportunities present, but that you are on file with recruiters for the coming weeks and months as additional relevant opportunities appear.
It is outside of the control of Job Nexus as to how many vacancies are currently being worked on. Our priority is to get you into the system so that when the right opportunity arises, you have a chance at winning it.
Best Regards,
Caroline
Job Nexus
FK
Francis K.
The worst
Worst service ever, they claim to share your CV with recruiting companies without any follow up. Total waste of money
Response from Job NexusAug 22, 2019
Hello Francis,
We genuinely appreciate you bringing this to our attention.
We'd like to discuss the matter in depth Kindly write to us on [email protected] and we will sort it out for you.
I have already informed our email support team to review your application on a high priority and get back at the earliest.
Regards,
Job Nexus Support
OA
Osama A.
The worst ever
The worst ever
I paid them around 50$ in april/ 2019 and no ones popped up. Don't trust them they just send general lists and email Templates moreover they don't pay attention to complaints.
Response from Job NexusAug 19, 2019
Hello Osama,
Thank you for leaving an honest note. We have received your email an hour ago. Which means it is still under review.
You may have mistaken our service with the one that provides jobs or guarantees placement. We do not. We are reviewing your order and will get back to you at the earliest.
Thank for your cooperation.
Regards,
Job Nexus Support
PF
Paul F.
Absolutely pointless exercise
Absolutely pointless exercise - who ever dealt with my CV clearly didn't read it and just sent it randomly to the first 32 totally irrelevant agencies on their list (eg I am a professional manager with 35 years experience and some of the agencies were for office temps) - result not a single flicker of interest - complete waste of time and money - by the way you never followed up on your promise below which confirms my view
Response from Job NexusAug 19, 2019
June 22, 2023
Hey Paul,
I see your order from June 12 of 2019 (more than 4 years ago). You do not have an active order with Job Nexus.
If there is something we can help you with or you have perhaps have an order under a different name, kindly email us at [email protected] and we're eager to help.
Best,
Job Nexus Support
__________________
June 2019
Hello Paul,
We are sorry you feel that way. Our experts pay special attention to who they share your application with.
We are reviewing your application and will get back to you on your registered email address.
Thank you for your understanding.
Regards,
Job Nexus Support.