Upload process was simple and easy, unfortunately after 3 weeks I haven't had one email through about a job or potential lead.
not a massive cost but I thought I would get one email through my inbox.
Response from Job NexusFeb 17, 2020
Hi,
We are sorry for any inconvenience you have experienced with our service.
Please contact us at [email protected] with your order number or the email address associated with your order so we can investigate your order to assist you.
Regards,
Job Nexus Support
JC
Jennifer C.
You will regret less than one star
Feb 3, 2020 12:19 PM
I receive an email from Caroline.
My resume will not upload. I email her: The following 1-5 is the correspondence in my emails.
1 Feb 3, 2020, 3:27 PM (9 days ago)
Thank you for reaching out it is not allowing me to upload my resume.
2
It just sits and says loading...
I have tried on three internet services chrome, fire fox and explorer and it does not bring up a place to upload
3
Feb 4, 2020, 1:09 PM (8 days ago)
It is not allowing me to add my resume Can you just refund my money --
4
Feb 5, 2020, 8:43 AM (7 days ago)
CarolineI want a refund. I’ve been emailing you for two days and you have ignored meAlthough, before I made the payment you emailed me just fine.
5
Feb 5, 2020, 12:13 PM (7 days ago)
I want a refund as you can see I have been trying to get a response for several days now to no avail
5 times no response from Caroline.
So I begin replying to the automated email:
Mon, Feb 3, 5:53 PM (9 days ago)
It didn’t allow me to put a resume on there you don’t have a resume except for the one I emailed to you through Caroline.
(3 days later problem is not resolved)
Juan Hanghal Thu, Feb 6, 4:05 AM (6 days ago)
Tells me its been upload. (It has not been ).
After me continuing to send emails he finally, days later (today) responds again that my resume was upload and sent to 70 recruiters!
What did they send to 70 recruiters??? My profile is not complete because as stated above it would not allow me to upload it.
There is no resume attached as of 330 pm my dashboard said my profile was at 72% and my info had been sent to 70 recruiters. What info? That is very concerning to me.
Response from Job NexusFeb 13, 2020
Jennifer,
We'd like to discuss the matter in depth. Our email support team has been informed to review your application on a high priority and get back to you at the earliest.
Regards,
Job Nexus Support
OM
Ola M.
Scammed by JobNexus
Registered with Job Nexus few days ago. Registered on their system and paid; $39.99. Money was taken from my bank account immediately but the Nexus system reflected my registration is 90% completed and was asking for another payment. I sent them the proof of payment and explained what happened. Sent mails to same caroline watson who sent me 20% discount code with which I registered in the first place; she went quiet. I sent mails to the support team; no response till now. I just sent another mail now to caroline and the support team; I have not heard from them. This is beginning to look like a scam. I want my money back if JobNexus cannot deliver on the service promised.
Response from Job NexusJan 30, 2020
Ola,
We genuinely appreciate you bringing this to our attention.
We'd like to discuss the matter in depth. Our email support team has been informed to review your application on a high priority and get back to you at the earliest.
Regards,
Job Nexus Support
MZ
Milena Z.
Lost Money,
Lost Money,
It has been more than one month now that I paid my money. My CV was delivered to 18 recruiting companies in Milan, out of which only 3 of them reviewed my profile.
The cover letter was a vague version of the summary I had presented in the CV. This cover letter was not consulted with me before hand.
And to conclude, I have not been contacted by any of the recruiting agencies.
There is nothing personalized in the service.
Response from Job NexusJan 16, 2020
Milena,
I am sorry for any inconvenience you have experienced with our service. Our normal procedure does not include sharing the cover letter with the customers unless they make a specific request for it.
Seeing that your order was completed a month ago, we request you to please give it some time. It could take a while for recruiters to reach out to you. Job Nexus connects you with recruitment agencies. That is the main objective of our service.
Also, please take a look at your recruiter outreach report since it is constantly updated. You will get to see the status of your distributed CV.
Feel free to contact us at [email protected] so we can review the situation and assist you further.
Regards,
Job Nexus Support
RR
Rashid R.
its very bad service 22 December 2019
its very bad service 22 December 2019
Order Reference
#5df4d940af3d5
i didn't get 1 interview or cal from this site
Response from Job NexusJan 8, 2020
Rashid,
Your order was completed recently. It could take time for recruiters to respond to applications. Job Nexus connects you with recruitment agencies which is the main objective of our service. You are not supposed to get calls or interviews from us.
Feel free to contact us at [email protected] and let us know if you have any questions about your order and our service.
Regards,
Job Nexus Support
GM
Ganny M.
JUST PATHETIC SERVICE!!
MY ORDER REFERENCE DETAILS: 5d80c54e0ba0e
NO SINGLE REFERENCE TILL DATE. OPTED FOR PAID SCHEME IN SEPTEMBER, 2019
YOU CANNOT GUARANTEE A JOB OFFER...FINE, NOTED!
BUT NOT A SINGLE CALL OR EMAIL HAS COME FROM ANY OF THE CONSULTANTS...THOUGH I HOLD GOOD WORK EXPERIENCE AND QUALIFICATION WITH MASTERS DEGREE
FAKE OPERATIONS TO CHEAT JOB SEEKERS
Response from Job NexusJan 2, 2020
Ganny,
We genuinely appreciate you bringing this to our attention.
We'd like to discuss the matter in depth. I have already informed our email support team to review your application on a high priority and get back to you at the earliest.
Regards,
Job Nexus Support
SB
Scott B.
Money wasted
Money wasted. Not a single company has tried to make contact. My Invoice # 5dcb90250ed92. Need a refund. Wish Job Nexus would have helped.
Update
Almost 2 month later. Still not 1 contact or inquiry. This company is just taking peoples money and providing nothing
Response from Job NexusDec 18, 2019
Scott,
Your order was completed last month. So, we request you to please give it some time. It takes time for recruiters to respond to applications. Job Nexus connects you with recruitment agencies which is the main objective of our service.
Also, please check your recruiter outreach report since it is constantly updated. You will see the status of your distributed CV.
Feel free to contact us at [email protected] and let us know if you have any further questions about your order and our service.
Best regards,
Job Nexus Support
MA
Mark
Waste of time and money
Poor service! they just share your cv with a small few recruitment agencies (most of which don't match your qualifications or field of work). It feels like they don't actually read your cv/resume and pick agencies at random.
Don't waste your time. Just contact recruitment agencies yourself!
Response from Job NexusDec 15, 2019
Hey Mark,
Thanks for the feedback.
In regards to reaching out to recruiters yourself, of course that is always an option and our website helps with that for free by listing all the recruiters that we work with openly.
The recruiters assigned to your order are both from recruiters we selected specifically for your needs OR based on input into our system from recruiters what they are currently looking for.
If there is a specific recruiter you thought was not at all relevant to you please let us know at [email protected] and we can investigate.
Sincerely,
Job Nexus Support