www.joancee.comReviews of joancee.com

This company are bandits I ordered a sterling silver aquamarine necklace and it is still in the post at some carriers.Never to surface ! Disgusted.It was supposed to be a birthday present

If I could give 0 stars, I would! I got an angel wings ring to replace one that I thought I had lost; well I ended up finding my ring and canceled my order within 24 hours. Their site states customers have 48 to cancel. The company only wants to refund a partial amount instead of cancelling when I haven't even received an order confirmation much less a shipping confirmation.

I purchased a ring and paid for expedited shipping. I still have yet to receive my product. They have no way real way to contact them for issues aside from email, which is now the new snail mail. This company is horrible and should be investigated for fraud.

I ordered a ring and after several emails received nothing substantial from them! Their “chat” doesn’t work and contacting them via email is useless! No other way to contact them regarding my order. Unfortunately, I think I’ve been scammed so I will be reporting to the FTC, local police department and contact my credit card company to see if I can get my $126.00 back! My advice is DON’T purchase from this so called company. I’m so sorry I did!

I would strongly advice anyone thinking of shopping with this company to avoid at all costs. My partner ordered a ring for my birthday and paid for express shipping. Of course, it did not arrive and my birthday has been and gone. You can't contact them by phone, emails and chats have not been responded to. As someone below said, they engaged by email for a couple of messages and then went incommunicado! They were quick enough to take my partners hard earned cash but god knows when the ring will arrive. Don't waste your time, money or sanity! Ps. Live 24/7 chat..., pah! ... automated response, then nothing. Trading Standards here we come.

I ordered a ring and never got anything. I emailed the company and haven't received any response

Absolutely terrible company. Ordered a ring. They sent the wrong ring. They will not pay for the returns, expect me to return the wrong ring at my expense and are quoting me their terms and conditions on returns including fees.

I ordered a ring to purpose to my partner on 23rd July and never received anything, I emailed and will not send me a ring and will only give me 60%. Iv emailed to get this sorted but had nothing back!!!To all people do not buy from them communication is shocking so iv had to take this to trading standards now, hope u shop burns down with u all init