www.joancee.comReviews of joancee.com

there is an absolute scam going on here. all answers come AI-controlled at 4 o'clock in the night. i booked expressversnad for 25,--€ and for 2 weeks now i get the answer every day that i should give another 7 days. no communication possible because every letter gets the same answer. STAY AWAY FROM THESE SCAMMERS

No communication at all just ignoring never received my item tracking wasn't invalid and customer service was poor also states it's in the uk but actually in Hong Kong

Leider keine Antwort nach Kontakt Aufnahme. Support per Email Facebook und Instagram nicht erreichbar Ring wurde Bezahlt, aber nie Versand (Express Versand zusätzliche bezahlt) Finger weg, von der scamer Seite.

Cancelled order in less than required 24 hour time frame but will not respond.

Ring ist nicht in der Angegebenen Zeit geliefert worden. Nach 3 Wochen noch keine Rückmeldung erhalten. Bestellung storniert aber nur die hälfte des Kaufpreises erstattet bekommen. Glaube die Seite ist Betrug!

Ordered the couple rings for our wedding. On the receipt it is recommended time frame of 8-12 business days. The time has passed and the tracking still says in preparation. I message them through facebook to be told to wait 15-23 days which is a lie as my receipt says 8-12 and stated on their website it also says that. I have been contacting them for a while they asked if i would wait a few more days i agreed and asked for a time frame but they did not answer my question. I have now contacted multiple times to cancel my order and i am being ignored. I am seriously not happy , i would not bother ordering from this company. Ordered on the 26/10/2024 and been contacting since the 04/11/2024 i have waited the 8-12 days as it says on the receipt but still the tracking has not changed. Now having to fight for my money back.

I ordered a ring and paid for expedited shipping to the US (4-6) days. The item was supposedly shipped on 10/30 and it is now 11/7 = 9 days. I've requested a refund of the expedited shipping cost as the timeframe is clearly within the "free shipping" timeframe. Two days ago tracking noted the item left their Illinois facility to be received by the USPS. The post office hasn't received it yet. Were they driving it to the NY post office? I'll take the blame for not realizing this is a company in China, had I known I would not have ordered.

Made an order for 2 rings. Seems like it might have went through 2 times. No way to find out but it was for a substantial amount.