Benny L.
Great Weed; Terrible Service; Awful Delays
This company is weird cause they have great stuff but their customer service is some of the worst I have ever experienced. It is so bad, it is worth finding other companies. Sometimes they will seemingly forget to ship your order. Other times they want a "address verification" - which not a single other company does and just delays things 2-3 more days. The single least reliable company when you are running low on weed.
Response from JK DistroJan 22, 2026
We are sorry to hear that our customer service does not meet your expectations. We will look at the matter and see how best to improve it. With regards to our processing times, our normal processing time is 1-3 business days, excluding weekends and holidays. Shipping time does not start until it has been handed over to the carrier. We are also a company that does things by the book and sometimes a verification is necessary. It could be to verify your address, name, etc. To maintain the security and integrity of our transactions, there are instances where our system flags an order for potential discrepancies. In such cases, we are obligated to perform additional verification to ensure the legitimacy of the order. This process is not only for the protection of our company but, most importantly, for the safeguarding of our valued customers. The most important thing for us is for our customers to have a safe experience. We apologize if that makes us look like we have the worst customer service.



