JK DistroReviews of jkdistro.com

So, it appears the local USPS is the issue. JK got the issue resolved, and somehow my package went from never leaving to California to my doorstep in 24 hours. All my issues were caused by blatant misinformation out of the USPS. I'm sorry for my earlier poor review, and appreciate JK's customer service team (SE and CM are who I spoke with) for helping. IGNORE EVERYTHING BELOW THIS LINE XXX - XXX - XXX -XXX -XXX My first order with JK Distro went extremely well; it arrived quickly, shipped out rapidly, and even came with a small free sample on the side just to be nice. My second order? I paid for expedited shipping, same as the first; it's been in processing at the post office for the last 48 hours, and given the previous reviews I've read thus far, I'm likely never going to see that item. I requested a refund for the expedited shipping from their CS team, but was parroted automated babble and copy-paste scripts about how the Post Office needs to refund me (that's not how USPS works, I work in e-commerce logistics and USPS just directs customers back to the shipper). As a customer with two large orders whose volume was tapering up into wholesale amounts as I tested the viability of the product, I'm disappointed and highly reconsidering spending further money with this company. A credit card dispute will be forthcoming if I am not given some indication of refund for the expedited shipping immediately. Thank you.

Pretty much the same thing everyone else is saying!!!! they give u the run around when they mess up!!!! I ordered next day air on my last two orders which came 3 to 5 days late there responses went from talk to carrier to we are waiting on info from carrier to we dont refund shipment fees even tho they collect the fees on shipping all run around poor customer service

It was good, worth the money spent, very very very very outstanding and very very nice and I am happy with the results

Bomb dot com goodies

Always super fast shipping. Never an issue with quality. I usually get a HP of shake. Better for decarb and baking cookies or brownies. I love JKDistro.

Look, I don't typically do reviews often, but I have to let yall know that this place is absolutely amazing. Like in all seriousness. Shipping packaging and the care and love this company puts into each package and the artwork they use for their containers etc... I am in love. Thank you Jkdistro for honest good products, affordability, and most of all thanks for never messing up our orders. Yall Rock!!

The best all around plug. The people's plug.

Well It's still no progress with JK giving me back my refund for my late package. Now it's a bunch of run arounds. One minute it's the carrier that needs to give the money back and now that I have done my part and reach out to the carrier to address this situation now JK is telling me how they aren't responsible for late packages. I haven't gotten my money back and my package was delivered late to me since January 20th and I ordered it January 14th. I was told a refund was sent back to me but when I ask how was it sent back if it was sent back to me in a check because no account information was asked and of course no answer or no response. It's completely okay honestly because I got time and as long as JK still has my $42.12 for Next Day Air and my package wasn't delivered the next day then I will continue saying something until these reviews reach the right eyes. This company is so unprofessional and trust me my money hasn't been spent back since then and it never will. P. S For the representatives that keeps responding back to my reviews with complete nonsense why don't you actually get on the computer and send me back my refund because nothing was sent to me. To the last response I have sent back all the information that was asked of me to send. Check y'all emails. Don't y'all communicate within each other so you shouldn't have to ask me if I sent the email because I did and nothing was sent to me .