Ajin A.
No response from claim team to ups.how…
No response from claim team to ups.how many calls no one respond

At Jio Worldwide, we pride ourselves on being a leader in the shipping and logistics industry, offering unparalleled services designed to meet the diverse needs of our customers. With a commitment to excellence, we ensure that every shipment is handled with the utmost care, efficiency, and precision. Our cutting-edge logistics solutions and advanced tracking systems enable us to deliver seamless, reliable services that keep you connected to your packages at all times.Comprehensive Shipping SolutionsWe specialize in a wide range of shipping services, including door-to-door shipping, worldwide air shipping, domestic shipping, document shipping, auto transport, corporate moving, domestic moving, short and long-distance moving, warehousing, and storage. Whether you are sending a small parcel, a vehicle, or managing a corporate relocation, Jio Worldwide has the expertise to handle it all.Tailored to Your NeedsAt Jio Worldwide, we understand that every shipment is unique. That’s why we offer personalized shipping services tailored to your specific needs. Our flexible approach allows us to adapt our logistics solutions to match your requirements, ensuring a smooth and hassle-free experience from start to finish.Efficiency Through InnovationOur specialized focus on transportation and logistics enables us to streamline the shipping process, making it easier than ever to send and receive packages. From air shipments to long-distance moves, we utilize the latest technology to optimize every aspect of the journey, ensuring speed, safety, and reliability.Customer-Centric ApproachCustomer satisfaction is at the core of everything we do at Jio Worldwide. Our dedicated team works tirelessly to provide each client with personalized attention and innovative solutions. We take pride in fostering long-lasting relationships with our customers, helping them navigate the complexities of shipping with ease.Your Logistics Partner for SuccessEvery shipment is an opportunity for us to connect
Jio Worldwide - Best Shipping and Moving Company (jioworldwide.com) has 59 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Showing 9 reviews with 1 star · Clear filters
Ajin A.
No response from claim team to ups.how many calls no one respond
We are A.
They never returned my item now I've got 500$ in payments owed for a item I didn't even want. Do not ever trust this place please. Had I known all I needed was 15 more dollars I woulda paid but they didn't tell me it was needed.
Anamay A.
I’m sharing my personal experience with Jio Worldwide because I’d like to know if anyone else has faced a similar situation. About three months ago, I arranged to have two boxes shipped from New York to Mumbai through the company. The very next day, one of the boxes was returned to me badly damaged and in a tattered condition, while the second box went missing. When I contacted the company, I was told there was a payment issue involving FedEx and that my other package was being held by FedEx because of the issue. I was also told that their FedEx account had been blocked due to outstanding payment-related problems. Since then, I’ve had to repeatedly contact the company by phone and email, sometimes every week, to get updates. Each time, I’m told that they are working on the issue. However, three months later, I still haven’t received my missing package or a satisfactory resolution. The lack of communication and customer support has been extremely frustrating. I’m curious to know: Has anyone else experienced similar problems with Jio Worldwide, particularly with delayed or missing packages involving FedEx? If so, how was the issue eventually resolved? I’m sharing this so others considering the service can do their own research and understand the potential risks and how carrier/payment issues are handled before shipping their belongings.
Response from Jio Worldwide - Best Shipping and Moving CompanySep 10, 2026
We’re very sorry to hear about your experience and understand how frustrating this situation has been for you. We want to clarify that the delay and hold you’re referring to were caused by an unexpected third-party carrier issue, which affected multiple shipments at that time. Unfortunately, once a shipment is in the carrier’s custody, certain actions are beyond our direct control. That said, we acknowledge that our communication with you should have been more proactive, and for that we sincerely apologize. We strongly reject any allegation of fraudulent intent. Our company has successfully handled numerous international shipments, and situations like this are taken very seriously. Our team has been actively coordinating with the carrier to resolve the matter, but we understand that the lack of timely updates added to your frustration. We would like to resolve this properly. Please contact us directly at our email with your shipment reference number so a senior team member can review your case and provide a clear status update. Your feedback has been noted, and we are improving our internal processes to ensure better transparency and communication going forward.
GONGITI
The shipment was delivered so late and from day one of shipment things were so bad UPS refuse to give me envelope and made me to pay $2.00 Refuse to print shipping label and have to pay $2.00 It was initially the price quote was $40.75 then to $42.50 eventually billed for $44.81 End up paying all together $48.81 It was not delivered as promised on Monday and was delivered on Saturday which is 6 days late. Do we need to pay for the shipment which is not delivered as promised.
Aman V.
I’m writing to share my negative experience with Jio Worldwide’s courier service. I booked a shipment from New York to India on September 23rd, sending a birthday card for my son and some souvenir gifts. The shipment weighed under 1 lb, so I had booked it with UPS for worldwide expedited delivery. The shipment arrived at Delhi Airport on September 27th, but the package was still in the warehouse. I contacted Jio Worldwide’s office to inquire about the issue, but they provided me with a toll-free number that was not accessible from the US. I then received a call from an UPS representative, who informed me that a commercial invoice was required. I promptly sent it via email, but she then requested that I provide the recipient’s National ID. I sent it, and she confirmed that the courier would be released in 48 hours. However, I received an email later that provided the phone number and email of the recipient, which were already available. The representative then informed me that the recipient had to complete the KYC process for customs. After the KYC process was completed, UPS updated the status, but we were unable to deliver the package because the KYC was rejected. I will create a review video to help other users avoid this issue. I strongly advise against using UPS courier and Jio Worldwide’s service, as their customer service is inadequate. If you have any issues with a delivery, they provide no proper response. for more details check the attachments.
Response from Jio Worldwide - Best Shipping and Moving CompanyMar 28, 2026
Our sales team is co-ordinating with you on a daily basis. They are just asking you to inform the recipient to call India ups for the further process. UPS India also trying to reach them but they are unable to get hold of them. Sales team already provided the contact details and explained you the process. This is the standard process which they follow for every shipment. If you are unable to provide the KYC details of recipient then this will impact on the transit time which is outside of our control. Still we are asking you the same thing ask the recipient to call the UPS and upload their KYC documents and provide the necessary documents. Thanks for your appreciation with the negative review even after providing the all the supports and guidance.
Tariq
⚠️ Warning Review – Jio Worldwide Courier (My Personal Experience) I want to share my personal experience with Jio Worldwide so others can stay careful. This was my first transaction with them. When I tried to make a payment through their website by entering my card details, the payment did not go through, and no label was generated. Because of security concerns, I immediately blocked my card. After some time, I received WhatsApp messages from Jio Worldwide saying: > “Your payment was declined again.” What raised a serious red flag for me was that they asked: > “Is your card from USA or Pakistan?” I replied that my card was UAE-based. ⚠️ This is very concerning, because a merchant should never have access to sensitive card details like CVV or enough information to retry transactions manually or ask about card origin. This strongly suggests that card data may be stored or misused, which is extremely unsafe. In my opinion, this is a very risky practice. Even if they provide courier services, handling card data in this way can expose customers to fraud. If I had not blocked my card in time, I am confident unauthorized transactions could have happened. ❌ Why I do NOT recommend this website: Payment failed but card details were already entered Repeated transaction attempts without my authorization Asking about card country (USA / Pakistan / UAE) Serious concerns about card data security ⚠️ Final Advice: Please be very careful before entering your card details on this website. Use only trusted, well-known courier companies or secure payment gateways. I personally will never use this service again. Stay safe, protect your card details, and avoid unnecessary risks.
Anamay
I was supposed to have two boxes shipped from New York to Mumbai 3 months ago. The very next day one of the boxes got returned to me all tattered and the other box was nowhere to be found. The team said there was a payment issue with Fedex and my other box has been held HOSTAGE by Fedex because of it. These guys tried to scam Fedex into not paying their dues and Fedex has blocked their account. My package has been held by Fedex because of their shady practices. Since then these frauds have made no effort to reach out and give any updates - I have had to follow up by calling and emailing every week and all I hear is they're working on it. Extremely unprofessional and fraudulent company. DO NOT ship anything with them if you want to see your packages again.
Jenish V.
Worst sim card ever If there was an option of giving o or minus rating. I would have given that Because they deserved it. Worst experience ever with jio sim card. No customer support No jio store help Nothing. Just worst sim card user experience.