J.INGReviews of jingus.com

I purchased from J.ING in August, cloths arrived, didn't fit, so I sent my entire order back within the return period using a shipping label provided by J.ING. The tracking service showed that my return was received shortly after I sent it out. However, 1.5 months passed since then and I have not received my refund at all. It was not until I emailed their customer service that they processed my refund. It felt like they wanted to scam your money on returns. Will never buy from them again.

Horrible refund policy. I returned a dress on Aug 19th. Till Sep, I dropped an email and they informed me they need 7 business days and extra 7 days due to pandemic. Fine. Then I wait till Sep 18th, no response yet. I sent an email again and got money partially returned. The dress cost me $66.75 and only $52.09 is refund after almost 1 month! Why they charged a shipping fee $14.66??? Did they send me the same day shipping return label???? Why did they send me such an expensive return label but processing the refund so slowly??? I WILL NEVER SHOP WITH J.ING!!! NEVER!!

Will never shop at J.ing again. i RETURNED a never worn, expensive dress that was just too large on me. i got shipping confirmations that it was delivered to their warehouse, yet they never refunded me. it's been over three weeks and three emails and still no refund. This dress wasn't some 20$ dress, it was a 100$ dress. also left a voicemail for them as well -- no response. BUYER BEWARE - do NOT order from here. order from a reputable place like Nordstrom or Lulu's if you're looking for a nice dress. It's not worth it to get scammed and no refunded even with sending back something before the return deadline...

The clothes I got were all actually pretty nice if somewhat expensive, except for one shirt. I left one 3 star review where I didn't recommend this shirt and they chose not to show it while my other positive reviews were posted just fine. They're definitely tampering with reviews and choosing to only show positive ones. I like their designs but now I don't think I'll buy from them anymore. Dishonest af

This is a Chinese company masquerading as a company from Los Angeles. I ordered 4 things from this company, thinking it was a legit and credible clothing company, waited 2 months and only received 1 item out of my order. I realized quickly from the quality of the 1 item I received that it was a cheap knock off of the one in the pictures on their website. I sent several emails to them and never heard back. I will be filing a chargeback with my credit card. Also, it's extremely shady that all the good reviews for this scam company are obviously fake reviews they posted themselves. If you don't want to lose your money, on cheap Chinese knock-off clothes, that is, if you are even "lucky" enough to get what you order at all, avoid these scammers at all cost!