J.INGReviews of jingus.com

I made an order. They said everything was in stock. Went 10 days hearing no updates. I knew something was wrong so I emailed them. They said 1 item was preorder, which it definitely did not say on site. So they refunded me that AND another preorder item I found out so it was really 2 when I saw the refund total, so another transparency issue there. 4 more days, no announcement on shipping. I emailed them again, now they shipped out 1 item. Out of like the 7 I ordered. So I’m assuming the other items are not in stock either. They’re not transparent, I have to drag out answers. Its now almost 20 days and I still don’t have my full order. If they were honest in the first place I would’ve been understanding. Its a very negative first experience and I don’t want to purchase from them any further. UPDATE: Now it’s November 5th! It still hasn’t shipped from China! Now it’s we’ll over a month. Will it be here by Thanksgiving? I don’t know. Definitely never rebuying. Also not sure if this a dropshipping company now after all of this.

They look nothing like the pictures! I bought 3 pieces theyre all very poor quality and see through and fit weird. If you’re not in the US YOU CANNOT RETURN!!! You either have to pay out of your pocket or accept a 25% coupon for your next purchase. Glad I made a small purchase to test it out first. Avoid at all costs.

I would give 0 star if I could. Order placed on 9/2 and now my order has not even been shipped out yet!! And yes like other reviews they give you a bunch of excuses about pre-order items take longer but guys can you at least ship my other items? Plus two of my items were cancelled, which is super super annoying for a customer who spent time choosing her favorite *in stock* outfit on your website. What a waste of my time!! DO NOT ORDER FROM JING! THEY ARE SCAM!!!

Either they lie or dont update their website often enough to correct the information for the customers. I placed an order on 17th of September and as far as I remember there was one item was a pre order item and was gonna be restocked in a week from the day i had ordered. Well it still hasn’t been shipped yet. And when you see the same item from the website it shows that its estimated restock date is October 8th. Well I contacted the customer service and they said it is still waiting to be restocked and asked me to wait about 8-9 days more. Okay then people who order that item will see the wrong estimated restock date and never know that it’s actually way later than that until they wait like i did and finally contact the customer service. Delivery takes way longer than they say, their customer service doesnt give you anything other than “we are sorry but..” they dont give you a solid solution or anything. I do like their clothings but it’s their service that threw me off. Im not gonna be their customer anymore. Just keep in mind; delivery takes more than 2-3 weeks usually. And if you dont contact the customer service by yourself you cant find any info about your items anywhere on their website. AND what you see about the restock date might be a lie.

I would definitely never buy from this website again. I placed an order on 09/26/21 and spoke with customer service (i.e., chat); I was told my items would be shipped and the order status still reflects "unfulfilled", I still have yet to hear back from customer service, mind you I spent almost $300. I was really excited and now I feel like I just got robbed. Buyer beware. Its best to buy from somewhere else.

I’ve ordered from J.ing two times. Both times the shipping and delivery took forever. I had to email the customer service so many times because the tracking number they sent me did not get updated or let me see the status. They need to be crystal clear about their shipping takes a long time.

I placed an order almost 40 days ago, and most of my order hasn't shipped out yet. I did purchase one pre-order item, so I expected some wait. However, waiting this long is ridiculous, especially since their estimated shipping date is always wrong. I contacted support 4 times, and each time, they pushed back the day for when my pre-order item would arrive at their warehouse. I didn't want to wait anymore and asked them to take off the pre-order item last Thursday, but my order has yet to be shipped out. I had purchased some clothes meant for hot weather, so it's very disappointing that I'll probably get them when it's already cold outside. I do not recommend unless you want to risk having such a long wait.

Literally the worst shopping website I ever used. I put down my order at the end of August. Now it’s September 18th, only parts of my order is getting shipped. A pajama set I ordered, there’s only the pants part getting shipped over. This is ridiculous. I will not recommend this website, you can save your money from this.