J.INGReviews of jingus.com

Its a fake website to buy clothes.. Omg i order November 27 now is December 23 and i not received yet...i plan to wear that clothes on Xmas day and now everything is suck..unbelievable.. Never buy anything in here again 👎

I am very upset, I ordered clothing from this website November 29th and still have not received anything. These were gifts for Christmas and it’s Christmas week and I still haven’t gotten anything. What if there is a return? I’ll have to wait two months for a refund? In addition, in order to track my package, I HAVE TO PAY, to see it. I’ve never had to pay to see where a package that I paid for is located.

Thank god for these reviews. I was very close to placing an order. Something about the site and unknown name made me look up reviews. Looks like all the 5 stars reviews are fake because they all have the same odd broken English.

Order #175573 Customer service says my package was delivered but i didn’t receive it The offer to send me a replacement but I have doubts on this company already They said they will send me a gift card I told them I want a refund They insist a digital gift card It’s hard to trust a company when you got a bad experience and found lots of bad and negative reviews

COMPLETE SCAM! Do not buy from them as they won’t even send you the clothes you order. This is a fake store just save yourself the trouble and don’t waste your money!!!!!

Read very well their shipping policy before buying. The european shipping service is a nightmare and it makes you lost all your time. I bought order 172492 on 25/11/2021, this was a Christmas gift, and now I have to buy another one, without even being refunded by the company. Almost a month after, the order has never arrived. Problems with their shipping partners La Poste, they don't respect the delay and customer service in phone calls and e-mails is not respectful. I'm still waiting my answer about the refund from a product that I have not received.

They keep emailing me asking for personal information, pictures of my ID, pictures of my credit card. I was literally just trying to buy clothes. What a SCAM. Update: THEY ARE STILL EMAILING ME FROM MULTIPLE ADRESSES PRESSURING ME FOR MORE PERSONAL INFORMATION. THIS HAS BEEN GOING ON FOR DAYS NOW. WAY LONGER THAN 48 HOURS. THIS IS UNBELIEVABLE!!!!!!! DONT BUY FROM THIS SCAM COMPANY!!!

1. Order#146331 was placed on Oct.11 and did not receive it until Nov.1. They screwed up the size as they are not US standard size and it was not mentioned anywhere on their website. 2. I submitted the request for return on 11/9, and request the refund in Original Payment. I used Paypal by Visa Credit Card to make the payment. on 11/11, I emailed again and asked for return approval. I finally received two emails from J.ing with two different return shipping labels, one is UPS and another one is USPS. I had to email them again to confirm which shipping label I should use. They emailed me two days later asking me why I had two shipping labels but did not get a clear response. 3. Anyway, I mailed back all 11 return items on 11/29 and at the same time emailed J.ING informing them the shipment, while at the same time, I emphasized to them the I requested the refund in original payment in my emails. 4. On Dec.11 and Dec.13, I sent them two emails again on the return status as UPS tracking showed that the return package had been delivered to them on Dec.6 but they never confirmed and emailed me. They finally responded on Dec.14 that they received the return package and will issue the refund in 5 days. 5. On Dec.15, they emailed me with a gift card code and said they completed the refund. Since then, I've been emailed them almost every day and made it clear that I always requested the refund in original payment but not gift card. So after so many days waiting, after so many emails going on, after so many times emphasizing refund in original payment, they are still ignoring my request. I've tried to call them many times and also left a couple of messages, their phone had never been answered and nobody had ever called back. The customer service sucks and I only got frustration but no good experience. I just need to get my money back. If they still did not do the right thing, I'll have to report to Paypal and my Visa credit card company, I have never had such experience shopping anywhere else in US.