J.INGReviews of jingus.com

I received my order and promptly started a return. I received an email on 6/22 which stated that J.ing has received my returned items. I am still waiting for a refund. It is now 8/2. I wanted a refund to my original payment method. I have emailed J.ing 3 separate times about getting my refund, but they are ignoring me. My order number is RMA# VPX7U3JZ. What steps are next? How can I report this fraud?

Impossible to return, bad customer service

The product sooooo bad and if you wanna return you need pay shipping fee $7.99 even bad qulity！ And if you wanna refund you maybe wait 3month. I bought May 4th，and recieve June 12， Return June 15th， they recieved June 28th. Today is July 12th I still not get my money back！ So sad shopping order # 251081 I send email yesterday! But you have time check review , no time check my email?

I received the product and the quality is not expect and described. I contact customer service, but no response.

Please don't order from this website. If you are already, please don't reorder. If the customers want to return an item, they have to email back and forth with customer care several times. Why did you do that with your customers?? We want to return the items that we can not use, we don't want to waste our time to email you and read your email. All we need are the buttons we can click and the options to choose to return. We don't want to email you and email you the option that we want. You have to made things easier for your customers who bring the benefit and money to your company. You try to made everything complicated and charge the customers $7.99 if the customers want their money back from original payment. You answer the customers like a machine with no emotions and careless. I rather lost 7.99 to get my money back and never order anything form you than get the giftcard which is equal amount that I returned. I want to tell everyone who read my reviews that please don't trust this website ( j.ingus.com). Don't order from them you will regret if you try to return. It was my nightmare experience.

The company is gone. They are still collecting payment on order but order never ship out. Check its Instagram for people with the same experience. So sad I used to like shopping on J.ing!

I returned my order via their email customer care. I chose to exchange my purchase for store credit. As of today, I still have not received my exchange even though it's been more than a month. I want my $20 back. Terrible refund experience.

J.ING you have been by far the WORST online store I have EVER ordered through!!!! It has been a NIGHTMARE trying to get my refund back! I was more than patient but this company has been truly disappointing and DISHONEST!! You received my return towards the end of April and it’s fixing to be JUNE and not only did I try reaching out to you guys, you guys BLOCKED my message completely! So to the person that answers these reviews you are practically my last hope before I call my Bank! I’m a spender I love shopping but after this experience I rather shop somewhere else.