J.INGReviews of jingus.com

I think this company has turned into a scam. I submitted a return for order 263046 which was received on August 17 and they have an 18 day refund policy. It is now October and I have sent 5 emails and called and left a message that I was going to start reporting this business. Never heard anything back and I don't know what they did with the $150 dollars of refund I should have gotten. Will never ever purchase from this store again and I recommend no one ever do so either.

I've placed an order with Jing on August 30th, 2022 and received the package a month later on Sep 29th. That's fine to me because I know it takes some time to ship it from China. However, the clothes don't fit me well. I tried to contact them so many times to get the instruction for return via email or phone, there's no response at all. The live chat feature is not working as well. And the return limit is only 14 days. I'm so upset with their services. Please stay away from them!!!!

I just want to know when is order 284880 will be ship I have been waiting for a long time also sent a email to you guys so many time and still patient waiting for someone to response BUT no one ever response!!!! it’s been more than 3 weeks and i’m still waiting for it. I understand there is some pre order but it’s says “ Pre-order: Estimated restock on: 09/19” and now it’s 10/03 Where is it ?? Not even have a Tracking Number ? This is first time I ordered from them and it’s would be a last time also sent me a update shipment or refund my money!! Or I’ll call my Bank I Spend over $200 and no one ever response an Email what a ridiculous company ! If I saw this website have so many negative review before i would never been placing any order!!

0 star if I can TOTAL SCAM! I contacted the customer care team multiple times and never hear back from them. The order was placed on 9/6. The order confirmation email reminded me this order may get delayed till 9/17 yes I get that. But ever since I placed the order I have never, never hear back, no update about the order what so ever. I will never recommend this to anyone.

First order packaged was damaged, said to contact the seller and tried numerous times but not getting back to me. Very unprofessional!! I want my money back and will not order from this site ever again!!! Beware!

Where is the rest of my order?????? Been waiting for almost 1 month!! Order # 278153.

THIS SITE IS SHADY!!. I submitted an order like more than a week ago. Have NOT heard anything and when I check my order number on their site it pulls up old information of another order delivered in JANUARY. I sent them an email to get an update and NO reply. Seems all items are just not in stock. SO WHY list as available!!!??!!Then I find all these negative reviews and I just wish I NEVER purchased from them. This is my 1st time buying and what a horrible experience. I will have to call my credit card company to dispute if I don't get these items. IF you don't have the inventory, I want my MONEY BACK ASAP!!!!!! DONT SHOP HERE UNLESS YOU WANT A HEADACHE AND TO LOSE MONEY! NEVER AGAIN! Order # 285738

I have been trying to make a return for over a week now. I have sent multiple messages trying to get a return shipping label. The one message I received back tried to get me to do a "green return" for store credit. I just want to return the item I bought since it doesn't fit and is poor quality.