J.INGReviews of jingus.com

Like other people, my order hasn't sent yet, it has been almost a month. Also, I received an email regarding one of the items that I purchase no longer available, and they sent me a store credit with extra $10. But at this point, I DO NOT want to shop from the website anymore. I sent an email regarding my money back instead of store credit. NO body responded. I don't know how many emails I need to send.

Do not buy from this company. No response via emails or calls since Sept. 05, 2022. Still waiting for merchandise shipment.

If I could rate this 0 stars, I would. I bought two dresses from the company according to my size on their size chart. After the dresses arrived more than a month later, both were extremely small. I reached out to the company through their returns page and while live chat, the ability to call, and an email are available to choose from on the site, you are only able to email them. I’ve sent four follow up emails now without a response from the company. Do not waste your time. So unprofessional

Ordered on 10/4 and its 10/13 now with no shipping/tracking info. All of my items were listed as in-stock when I placed my order. I’ve just checked on them and they all listed as Final Sale: No Return/Refund…They were not listed as Final Sale at the time. This site is too shady. Do not order from them!!!

Returned my order and was received a confirmation that it was received by jing on September 9th. Until now (more than a month later), I have not received my refund. I have reached out 4 times - through email, website and instagram. No response. DO NOT BUY FROM THEM. THEY ARE A COMPLETE SCAM. I lost more than $60 because of them.

Was charged to my credit card for my purchase on Monday but received no confirmation email or anything. I have tried to contact customer service via the help function and instagram and no response yet. Please contact me about my order so I don’t have to dispute it with my bank.

I ordered on Sept 21st from this company and it's now Oct 12th and I have no shipping information. This is supposed to be a Halloween costume which I don't think I'll get in time. I've sent emails, I left a voicemail, and nothing. Customer service is non-existent. No idea how I'll get my money back, they took my money right away and I have nothing to show for it. DO NOT BUY FROM THIS COMPANY, BUYER BEWARE!!!!!!!!

Purchased a jacket for my wife. Received it very quickly…the jacket was too small. Returned it per their return policy. I had asked for a credit back to the credit card I used. They told me okay, but what I received was a store credit. I called and emailed several times. Never heard back from anyone. So I decided to just use the store credit for something else. When I tried to use it in checkout, kept saying that it was invalid. Have been calling and emailing for several days….no one answers the phone, and no reply email. Buyer beware with these people. 10/17/22 Received a reply, from the company asking me to resubmit my refund request, which I did…. That was four days ago, still didn’t hear anything back from them. I think they just reply to these complaints to make it look as though they are trying to fix the problem. I wish they would just quit wasting my time….. I’m so pissed, I’ve been telling everyone I know about this company, and not to buy from them.