J.INGReviews of jingus.com

J'ai demandé mon remboursement car je n'ai pas reçu ma commande et je n'ai eu aucune nouvelle de leur part ils m'ont simplement dit que c'est marqué reçu alors que j'habite à Nancy et quand j'ai regarde le suivi ma commande se trouve à Paris, ils font tout pour pas me rembourser c'est pas honnête.

Bad service. It’s over one month and I haven’t received my order yet

Haven't received my order. It's been almost a month and I have yet to receive an email about my order being shipped. Unlike US companies, they charge your card as soon as you place your order and not when they ship it. Althought the site is Jing "US", it's definitely not sourced here. There was a foreign transaction fee. Would avoid unless you want to be kept on your toes whether you receive your order or not. They keep sending emails about promotions or sales, I'd rather get my order and be over with this site.

They won't refund your return. I bought the items back in July and I requested a return. They kept going back and forth with me via emails about green returns where they'd give me 70% store credit and keep the items. I had to keep expressing in over 10 emails that no, I don't want that kind of return. I want a full refund since I can't use those items anyway. They finally sent me a label and I shipped the items back to them. Over 3 weeks, I didn't get a refund, so I reached out again. They said that they moved their warehouse and didn't get my items. I didn't get a notification from UPS that my package got sent back either, so I don't even know where those items are. And they wouldn't refund me and said I'd have to ship the items to their new warehouse. How is that my fault that the package got lost? I used the label you sent and UPS informed me it was delivered to where it was supposed to be. Basically, they just don't want to refund you at all. So, if you're going to buy from here, don't expect to return anything. I'll no longer be a customer after this return experience.

Avoid! They received my return on 9/22 & advised it could take 18 days for a refund to the original form of payment. I have sent multiple emails on the refund status & finally received a response last night. They are requesting my PayPal Account information which was never used in the transaction & I will not supply as they have my original form of payment. You try to call them and they don’t accept calls to the number their customer service representative provided. This overall process has been very shady & I still don’t have a refund from an order that was originally placed in August!

Do not buy from JING! The clothes are poor quality and they make you jump through crazy hoops to return something. There are much better options elsewhere.

My order is still not coming through for 3 months. I've paid $500 and the response of them was so poor. I'm still waiting for the parcel and don't even know the status.

Stay away from this scan online shop! I ordered my clothes on August and didn’t get my package til October. As soon as I got my package I tried it on….oh boy…it fit weird and the material is bad! I email them right away for a refund but took them forever to respond. Finally I am able to sent the package back to them….the nightmare begins, I checked the package have been delivered back to their wear-house. They stop respond my email. I have been waiting for a month to get my refund! I called, I email….no respond! As soon as I call my bank to dispute the charge they respond my email, ask me to call my bank cancel the dispute! Hell no!