J.INGReviews of jingus.com

My return was delivered in October 2022, and I contacted customer service in Mid November 2022 because I haven't seen a refund come through. The company responded and asked for my PayPal. I follow up every week since then, they either don't respond back or respond with "we will escalate to accounting." Their customer respond time is also very long. Not hopeful I will receive my $400 back. I have ordered from JING before. In the past, they refunded me in reasonable amount of time and customer service was fine. Sharing my experience here to let y'all be aware of what you are dealing with. Spend your money elsewhere perhaps a company with physical store or a US phone number to call.

I never received my order, stay away from this company.

I ordered an item over two months ago from J.ING. After a week, I reached out for its processing status and their customer service said it was a pre-order item that needed 10-12 days to restock. No where did it detail it was a pre-order item. I asked for the anticipated date of restock, they never gave specifics - just asked me to be patient. I waited the 10-12 days and an extra 2 for shipping and heard nothing. Followed up twice more and got no response. If you buy anything (which I strong advise against) use PayPal! I filed a claim on the issue and they immediately refunded me my money with no written response back. They know they’re crooks, thus why there was no contest. I know the clothes look cute and a much better price point, but it’s not worth it. Do. Not. Trust. JING.

Called them twice. No one picked up. I had been emailing them as well . No one replied either. It is not Christmas yet? Is this company still in business?

If there is by any mean any good review here they’re all fake ! This company is inconsiderate, scamming, lying ass company! How dare they lie about their shipping policy, how dare they hold on to peoples money AND NEVER GIVE IT BACK. I have waited more than 2 months for my products just for them to message me on Instagram saying they cancelled the order but whenever I go on their website and track my order it says active and awaiting shipment AS THEY NEVER HAVE SENT THE MONEY BACK. Everyone please, please, please report this company !! Do not trust them !! I am extremely livid as I gave this company a chance and they messed it up! Nice job Jing, if this how you treat your new customers. ANOTHER CHINESE SCAM COMPANY.

I checked the service they used for tracking which is 17 Track only to find that it has a low rating of 1 and is repeatedly said to be a scam by number of commenters on different websites. It's been a month and I have not received an order or even any update regarding my package. I believe all the one-star reviews and the five-star ones just seem fishy. If you order from here, do not expect much. I wish I did my research ahead of time

What a scam - do not order from them I have waited for over 2 months, I still haven’t received my order. I have emailed their customer service multiple times with no response. I wanted a refund now!!!

They don't refund!!!!! I bought some shirts from this company. None of had good quality. Then I returned them. At first the customer service said I would get my refund soon. But I didn't. Then they said there was something wrong with their financial account and asked for my PayPal account. I gave them and didn't get refund. Now they even never responded to my messages.