J.INGReviews of jingus.com

I ordered a lovely sweater in December, 2022, and it’s now March 28th, 2023, and I haven’t received it. It’s difficult to get the company to respond to emails, and their telephone number doesn’t work. My advise is not to order from this site.

Never received anything after placing order on March 16.

Placed a large order over 8 weeks ago for a dance performance. My account still says ‘awaiting shipment’ with NO RESPONSE to any of over 5 emails, and nobody answers the phone. Had previously ordered two items from them so I thought it was trustworthy, but even then - they say items are returnable, yet don’t answer emails requesting the required Return authorization - so I was stuck with an extra $100 outfit that didn’t fit. Now after spending over a thousand dollars on this large order two months ago, I will have to dispute the charge due to not receiving any of the items.

scammers, do not buy anything from this company. been waiting for my items since 17/11/2022.

I wish I could give no star to this business. I ordered five items on December 29, 2022, I had been waiting for a month, and there were no actions on my order. I sent the first email on 01/13/2023 to them - no replies at all. On 01/18/2023, I sent another email hoping they would say at least they had worked on my order or even that my order had to cancel. Today, 03/22/2023, I tried to call them, but they asked me to leave a voicemail or email. I have tried everything I can, but I have no clothes, no money back, and no reply to J.ING. Do not treat your customers, like a fool.

SCAM. It’s been a month and a half and I still have not received my order. When I emailed customer service I was told my order is processing and I will receive and email when it is shipped. A week later and I still have not received shipping updates. I will have to dispute this charge because theyre trying to STEAL FROM THEIR CUSTOMERS!!!!! COMPLETE TRASH

I placed an order with them well over 2 months ago that still has not shipped with no updates sent out. When I contacted them (through Instagram and their customer service email), I received the same response both times (although there were many other times that they didn't respond at all). They said "I have checked and your order is processing and will be shipped. You will soon receive a shipping update email with Tracking number." That was a month ago. I still haven't received any tracking number or updates. I purchased from them once before- while sizing is all over the place (I've ordered from S to XL, very inconsistent), I can only assume something has gone downhill and they are having major issues.

DO NOT buy from them. It looks like some people got their orders but like many others, I ordered from them in Jan 2023 and never received it. As of the date of this post it's been over 2 months since I placed it. There is no phone number and the emails either came back undeliverable or were simply not answered. DO NOT buy from them - unless you want to risk having them take your money and steal from you. It's up to you if you want to take that risk.