J.INGReviews of jingus.com

I used to buy clothes from jing before. It was no problem even return for changing the size. But I brought again last month. No tracking until now. Even I sent the email.No response:( I really like their clothes a lot.I wish I can get the packages as soon as possible.Or refund my money. Every one work hard.Pls don’t scam! Send more email .Still no response! I hope you can solve the problem. I really like your clothes.. coz I spent more $100+ for 2 transactions. Update:I got all the clothes.It took 3 months:( I really like Jing but now I afraid to order because it might be a long wait.

My first 2 orders were received timely and the clothes were what i hoped for (and possibly more, i am usually skeptical). My last 2 orders.. can't get an update at all after reaching out multiple times. Last time I logged in they were even erased from my order history! I'm disappointed. Giving 2 starts instead of 1 since my initial experience was good and I do love the clothes. I hope they are figuring things out and will eventually get on top of all the orders. Before this experience, I even recommended J.ing to friends. I'd love to receive my clothes but will likely not order from them again. Nobody needs this frustration.

Two orders placed, both with preorder items, so I understand it won’t be shipped out right away. But even when given a preorder date, they don’t actually get shipped out on the provided dates and with no communication on when your order will actually be processed. Tried reaching out to the customer care team only to be ignored when asking about returns and order cancellations. The quality of the clothes is less than desirable, around the quality of other fast fashion retailers such as forever21/h&m. Not thrilled at all with this company but the clothes do match the pictures in terms of design.

Ordered a jacket and it arrived without a button on the front been trying to contact with no answer.I would like them to send another button but I think I’ll never get an answer. If I knew this I would of never bought from them.

The clothes are cute but their delivery service is bad. They will not tell you on the website if the items are on preorder until you are ordering them. I don't understand why they still list items on their website if these items aren't in-stock. They wait for all your items to come in stock first before shipping and leave you stuck on waiting for the preordered items. When you try to track your package on the carrier's website, your package can't be even found. I ordered items for an event well in advance (a month in advance to be exact) and will likely received them way after the event. Terrible shipping experience so far.

Clothing items are decent but wait for their sales to purchase. At full price they are rip offs. However I get it that is their business model, you can find the same thing somewhere else. The problem is they ship from China, not the US. I found JING on instagram and thought I'd give it a try, it is essentially elevated SHEIN with elevated prices. DO NOT buy anything on preorder - it will come weeks if not months later. They wait for all your items to come in stock first before shipping (so they save on shipping costs no doubt) but this holds the order back as you're stuck on waiting for the preordered item. Who knows, should the preordered item take weeks to be in stock, the other items in your order will go out of stock! I've ordered before and some items were hit or miss, but when they hit, it's great! This is my second time ordering. They shipped the items I had in my order that were in stock but expect a lot of follow up and waiting to get them to ship. I'm still waiting for the preordered items. 2 stars right now. I'll update the review when I get everything

Shipping takes a month and they make it so difficult to make a return. Not worth it.

J. ING is the worst online clothing shopping experience I have ever had. When you place an order, you expect immediate confirmation of the order. When you are charged for the order, you expect the order to be shipped. When the order is finally updated for shipping, you expect to receive the items in the order. These are reasonable expectations, right? But J. ING did not meet any of these expectations. My order was confirmed days after I was charged for it. It was not shipped weeks after the confirmation. When the order finally arrived, it was missing one of the two items I purchased. Not to mention that during the process, I was bombarded with multi-emails/messages from J.ING with all kinds of promotions going on. Most of the promotions, for example, $109 for 3 items, never worked. The links did not work. The promotion price did not reflect in my shopping bag. "Over promising and under delivering" describes best my experience with J. ING. I believe they are struggling with their supply chain and inventory management. A lot of the clothes shown on their website are not actually available. I gave it a 2-star review.