nadia A.
The customer service is so bad
The customer service is so bad, i didn’t receive my order, nor got reply or a refund. It’s ridiculous. They probably blocked my email. Ive been trying to reach out but nothing. AVOID THEM.

Passionately designing European chic, sophisticated, modern, feminine and ready-to-wear with exceptional quality in a versatile and effortless attitude.
J.ING (jingus.com) has 706 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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Showing 485 reviews with 1 star · Clear filters
nadia A.
The customer service is so bad, i didn’t receive my order, nor got reply or a refund. It’s ridiculous. They probably blocked my email. Ive been trying to reach out but nothing. AVOID THEM.
Stefania T.
Placed an order in February. I still haven't received it (it's April). I tried to contact custom services multiple times to cancel the order and they haven't even reply. I would not suggest to use this site!!!
Sandy
I placed two orders in February 2 an Feb 19, - it’s April still haven’t received my orders. I would not recommend them.
Chantha
Ordered 1 top in January and abit later 5 items in February. It's April and both orders have NOT ARRIVED. After contacting customer service 5 times no one responds to me OVER THE LAST 2 MONTHS. I notice they are still running their massive 40%-80% off sale since December. All to take your money without shipping the goods. AVOID AT ALL COST
Svetlana K.
Terrible shipping. I placed an order in February - it’s April still haven’t received my order. Customer service tells me it’ll be shipped in the 5-7 business days… it’s been 2 month almost. Horrible experience. I would not recommend them.
Gir
❌ do not order!!! check their Instagram account, hundreds of people don't receive their orders❌
Tatiana R.
Ordered on January 21, 2023 and it’s now April 2 and I haven’t received my order. “Customer Care” DOES NOT care or respond. Don’t order from here!
Duc N.
I ordered a dress,a Jean jacket,sandal abd short on Feb 6th and it is 8 weeks later and nothing. I've reached out to Jing multiple times to resolve the issue and then to just cancel the order but there is no one to contact directly and no feedback is provided. Horrible company.