J.INGReviews of jingus.com

If anyone is also experiencing trouble, I emailed them on instagram @j.ing_official and asked for a refund and they gave me one after a few days

I ordered multiple items 3 MONTHS AGO and never received anything. It says it’s still awaiting shipment if I look at my order confirmation. I tried contacting customer care twice and no reply whatsoever. So unprofessional and such a waste of my money.

Avoid if you can. 3 months since my order and contacted customer service numerous times - no refund, no shipment. Total Scam.

I placed my order in January and now it’s almost May, still nothing received. I have emailed every possible email I can find and no response after 10+ emails. Save your money and don’t order from this SCAM company!!!!

I am trying trying to return an item I bought. I emailed them as they ask you to do. In a couple days they responded asking for a picture of the garment. I replied right away. After a few days they asked for the name of the garment but stil did not give return address. All emails come during the night and there are several days in between. I believe this is a scam and I will soon be past the 14 day window for returns. Very frustrating.

I placed an order on February 28,2023. The order was never shipped, and it is now April 25th. This was not a pre-order item. In fact, this very item is on clearance now. The website states that non-preorders ship in 1-5 days. This is not true; you will most likely never see your package. I've reached out to customer service numerous times. I only received one response, which was automated. I even called their customer support number. I called during their working hours, which are indicated at the beginning of the call. However, I was still hit with a voicemail box and a message that, despite working beginning at 8am, 10am their time is outside their working hours. A lot of money was lost. Buyer beware, this is a scam.

I never received my order. Tried contacting the customer service three times and got no response.

The worst shopping experience ever. I have been reaching out to their customer services regarding tracking information after 2 months of waiting but they never response or they will auto response with no information provided. So frustrating and disappointing to shop on their site. Will never ship them again.