Rachelle S.
not the same color as advertised and cheap looking
Just got the dress today. The good, dress does fit, which I was worried about with just giving measurements online. Was shipped in said time. The bad, the dress online was pictured as a light tan with peach and white flowers attached with a few blue flowers. The dress recieved was a butter yellow color with pastel flowers that looks like dollar store quality not the flowers pictured which looked more realistic and embroidered. The colors just can't be more off than pictured, there's purple, pink and yellow flowers. Can not get back to my order to leave a review so I wouldn't trust all the 5 star reviews since I was given no option to leaving one. Just a way cheaper looking dress than advertised, and I paid $400 so not so cheap.
Response from JewelcluesSep 14, 2025
Dear Rachelle, We’re sorry to hear that your dress did not meet your expectations. Each of our Made-To-Order dress is handmade with care, and due to the nature of handcrafting, some variations in color, fabric, pattern, or details are always possible. Additionally, colors may appear slightly different depending on screen resolution and lighting conditions. We’re glad that the fit and delivery time met your expectations. Regarding reviews, all our reviews are verified by a third-party platform and can only be submitted after the item has been delivered. Verified buyers receive a review request via email, and the review link in My Account is activated exclusively for those customers to ensure authenticity. We aim to provide accurate listings and clear images so customers can shop with confidence. Your feedback helps us continue to refine how we present our designs and communicate details about our products. Thank you for sharing your thoughts.