Welcome to Jessie's Wig, one of the best suppliers in high-quality human hair wigs.We have our own factory and have sold human wigs for almost 40 years. We aim to be your personal wig expert and are committed to providing our customers an unparalleled alternative hair shopping experience. We always want to bring beauty and confidence to customers around the world.And we also accept customization according to your special needs. We are trying our best to provide the best products with good price. Please feel free to buy our products and contact us if you have any questions.
jessieswig.com (jessieswig.com) has 542 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Website
jessieswig.com
Category
Accessories
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 91% of reviews.
Latest
Most recent review: October 2026.
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It took about a month to receive the unit after ordering and the communication about the delay only came after I emailed to inquire about the status. The communication was minimal — poor customer service.
The unit is a decent quality, but much shorter than what was represented in the photo. I will probably not order from this company again.
Response from jessieswig.comMay 18, 2026
Dear so sorry for all the unpleasant experience you had😭
We are extremely sorry for the delayed delivery and lack of timely follow-up on your order. We take full responsibility for this unsatisfying service experience.
We are truly sorry the actual wig length is shorter than the picture displayed. We will strengthen pre-shipment inspection strictly to prevent such issues from happening again.
We truly hope you can give us a chance to improve, and we will do much better in future service and product quality.
LC
Lacy C.
Poor quality hair
So I spent Around three hundred dollars On a unit And upon receiving it it looked very nice initially And then Upon closer Inspection I saw that they had used Beige colored tracks That were visible from the front of the wig it looked awful Considering it was a dark brown wig Also when I washed It became extremely frizzy And the color Fades after just a few times of washing it as well It's And Is basically unwearable now and I've had it for about a month so I would not recommend Going through this company even though At first the wig looks pretty nice Because It will only last about a month And not only that but beige tracks in the very front are pretty noticeable they looked awful I tried to contact them to get a refund And they refused
Response from jessieswig.comFeb 15, 2024
Thanks for your feedback, dear. But as we all know that different tratment will cause different situations. If the wig is in its orignal condition, we can help you return it. But you already used it. If you have any questions, you can contact us by email [email protected]
GW
Gwendolyn W.
Smelly Wig/Not as Pictured/ Smells Burned When Curling
Shipping was fast. Received regular shipping updates. I purchased a Partingmax human hair glueless wig and it looked nothing like the picture. No curl at all. I was looking forward to wearing right out of the box to attend a wedding. I attempted to curl it and it smelled like the hair was burning. Hair also smelled like fish. I washed the wig and still smelled fishy. The wig holds no curl😩. Very disappointed. My first and last wig. I am deceived by the reviews. I am happy for those that had a great experience.
Response from jessieswig.comFeb 2, 2024
Thanks so much for telling us your feelings. The wig is packed in the sealed package to keep the hair from humid in the air,and the parcel lasts 5-6 working days,please understand this uncontrolled factor. Also you ordered a 12 inch body wave wig, The length is a little short that it doesn't have so much culrs. You can try a longer length next time, and I will apply a big discount for you.
VM
Valencia M.
Cheap Thin Hair
I ordered a 180% density 16 inch wig. It was so thin and short barely 12 inches. As instructed on the website I sent an email with pictures requesting an address to return for a refund. They have not responded. The website says within 30 days you can return. They are misleading and the hair does not look like the photos. I guess you get what you pay for. I will stick with more expensive hair companies. DO NOT TRUST THIS COMPANY
Response from jessieswig.comNov 13, 2023
HI, dear, we didn't reply as soon as you eamil us because we have a time difference and we were on the day off for the weekend.Please don't worry, we will anwer your email as soon as we check it. And our wig is true to length, you need to measure its length when the hair on the wig is straightened from cap top to hair end from the longest hair. Please feel free to contact us by email [email protected] if you have any questions. We are willing to help
AP
Asia P.
Maybe I'm Just that 1 in 100 Customer but....
The nightmare that i went through,,,,and I didn't even get my hair in the end. I received my hair 6 days following payment, good. However, the wig I recieved was completely different with a weird bang and was brown. I got in touch with the seller's only for them to not here my problems (which was odd) and just exchange it. I wanted to refund with deductions for shipping (remember this) but they were heavy on me just exchanging with the pay differences. For some reason, they didn't have shipping labels so I had to make my own as well as pay for that at my own post office. After waiting and confirming g they received it, they assured me that it would arrive and to write a nice review since they helped me and included a discount with no pay difference. I was more than happy to do this when I got the hair however i never received the hair and I got an email to write the review and I told them I needed to receive the hair to get a review. We more past that and they assure me that it is on its way. Days pass and I get an email on Feb.7th about a refunded...i was confused and reached out to them and they assured me that my exchange was fine. I received no email updates after that until Feb.13th when i got an email that they had "accidentally" marked it as a exchange, but would be happy to send me an invoice.. I pointed out how i asked them about this specific thing days ago, but they assured me it was okay. It is important to note that my whole two-part saga started Dec.31st and my last email was Valentine's Day. As nice as this hair is and i will may give them a second chance, I still need to warn you about how bad it can be. I am not too upset kinda since I tend to be that 1 in 100 person who gets the messed up order. The customer service was the worst part tho; they were efficient if responding to my first email, but all over the place and unhelpful at the same time if that makes sense?