jessieswig.comReviews of jessieswig.com

The wig was just okay and didn't meet our expectations. We decided to return it. OMG, what a nightmare. THIS IS SOME CHINA COMPANY! It took over a month to get it shipped back and then they kept procrastinating about our refund. We ended up having to contact our credit card company to dispute the charge and that was the only way we got our money back. STAY AWAY!

DO NOT PURCHASE FROM THIS WIG SUPPLIER! THE WIGS ARE NOT AS SHOWN IN THE PICTURES AND ALTHOUGH THEIR RETURN POLICY CLEARLY STATES THAT THEY WILL PROVIDE YOU WITH THE PROCESS FOR RETURNS/REFUND, WHEN REQUESTED, YOU WILL RECEIVE 100 DIFFERENT WAYS TO KERP THE WIG AND GO BACK & FORTH FOR DAYS BEFORE THEY ACCEPT YOUR RETURN. ****BUYER BEWARE!!!*****

This site does not allow customers to post honest reviews. I had the most horrible experience with this site and I hope to warn future customers. Please search & search online before purchasing from any company, but especially Jessie’s Wig. The wigs sold at Jessie’s Wig look *NOTHING* like what you will get in the mail. They are the Temu of wigs. It was a joke. There was a beautiful wig called Maxine, a rich dark brown ombré. You know what I got? Black doll hair with HUGE orange stripes that were supposed to be highlights. It was like a 12 year old did them. What is equally horrendous is the 30 chain email (yes, 30 messages long!) I had with them to get a wig returned & refunded. They argued with me (or were very pushy) about an exchange. They had already sold me two wigs that were like playing Opposite Day. I said I would absolutely not do an exchange because they couldn’t even correctly sell the products listed from their website. I don’t know how these people are in business. Then, they didn’t refund me when they got my package. I had to stay on them. I think they were trying to drag things out until the 30 days. I got too exhausted to make another return because I did need a wig for an event. People just looked at me weird. It was so shiny. I tried to post a review on Jessie’s Wig site with photos. I would love to show photos here. If you could see my photos, you would break your foot running from this wig site.

I ordered in June and received a wig that was NOTHING like what was shown on the website. The hair is definitely not 100% human hair, it's definitely mixed with a lot of synthetic hair. Ive been asking for a returns process and refund for weeks and they have just insisted on an exchange option or are trying to convince me that it's a great colour and I should just keep this smelly, ugly coloured, poor quality wigs. I now see that They actually steal wig photos and videos from other reputable wig companies and claim them as their own. A complete scam!!!

Will not be ordering from this company again. The wigs are decent quality, I’ve purchased two from them. My issue is with how unprofessional they are. Their website states that they have a “no reason needed” return policy as long as it’s within a certain time window, is unworn, and in the original packaging. I meet those requirements yet I have been going back and forth with them for over a month trying to return a wig. They even went as far as saying they would be fired if I returned my wig because it was “too much money”. They hassled me into accepting a replacement wig with a partial refund for the original. Still waiting on both. Absolutely ridiculous.

I purchased 4 wigs from Jessieswig. The wigs are not real human hair. I wasted multiple hair dyes trying to bleach/change color. 2 of my recent purchases smell so bad, colors does not look like the picture, and very very expensive. I recently checked TikTok and found the wigs I purchased for much lower price. I wish I knew the cheap quality of their wigs and invested my money somewhere else. Please do check other sellers and the price before investing on Jessieswig.

The wig I received was not the same as the picture online. I ordered a mushroom blonde -brown balayage and received a wig with more gray highlights. The quality of the wig is good for the price but i can’t wear ashy gray highlights. After soooo many emails back and forth they just keep telling me it is the lighting and that the wig is the correct color…it definitely is not! I have given up hope that they will handle this issue for me. I will not be ordering from them again. There are other places to buy wigs from that offer returns if you are not satisfied….. do yourself a favor and shop elsewhere.

Please help, I can’t get anyone to answer my emails. Number listed is not in service. Order status shows paid, but unfulfilled! What does that mean and when will I recv the wigs?