GG S.
Great Wig & Excellent Customer Service
I recently ordered a wig from Jessie’s Wigs, and while the shipping was delayed (took about 2 ½ weeks), once I contacted customer service, they monitored every step of the delivery. The CSR was very attentive and on top of things, which I really appreciated. The wig arrived in a sturdy box (much better than the bags other companies often use) and came with the usual extras, wig caps, hair clips, and accessories. The wig itself is good quality, but not ready to wear right out of the box. I had to pluck it, create baby hairs, trim the lace (which I accidentally cut too short.. oops), and cut the ear tabs. Definitely not the most beginner-friendly if you don’t have experience with wig customization, but the end result was beautiful. My ratings: Shipping: ⭐⭐⭐⭐ (4/5) Customer Service: ⭐⭐⭐⭐⭐ (5/5) Wig Quality: ⭐⭐⭐⭐⭐ (5/5) Wig Readiness: ⭐⭐⭐⭐ (4/5) Beginner Friendly: ⭐⭐⭐⭐ (4/5) Overall, I would recommend Jessie’s Wigs and plan to purchase again in the future
Response from jessieswig.comSep 16, 2025
Thanks so much for sharing your feelings with us, we are so happy you like it. we will keep doing our best and provide our customers high quality wigs,and we will also do better in the future.




