JessaKaeReviews of jessakae.com

Customer is never right. Size charts are misleading as none of the models should fit the dresses they’re wearing according to size charts BUT IT’S ON THE CUSTOMER. Customers in US have no rights. Absurd policies

I follow them on TikTok because they always post about being size inclusive, however every time I’ve been on the website they haven’t had anything above an extra small. I finally found one dress that was a large, I waited a week only for them to cancel the order with only a canned response from the company.

I took a chance on this brand and purchased a gift for a friend and her daughter. I liked that they have mommy and me dresses. Oh man I don't ever usually spend that much on myself but I wanted to treat her. I thought the quality would be really good since it's pricier than what I usually spend. Nope. Quality didn't feel any different than other $30 dresses I own and the style looked awful on my friend. Returns have to be made super fast (20 days of ordering not even from date received!). I even looked on Tiktok to checkout reviews- yeah this is why I don't believe social media sometimes. Also, you don't get your money back. You are just given credit but all the damn styles and silhouettes are similar so my friend is struggling to find anything she likes. uggggghhh This has been one of the worst shopping/ return experiences!!! Never again. Unless, you 100% know that you like a dress, I'd steer clear.

Their clothes aren’t flattering and some of the materials are very cheap and fits are cheesy and not sophisticated. What is even worse is their return policy which they recently changed without notice (I have been trying to use a credit from another return) and clothes are only returnable within 20 days of ORDERING, they ship USPS so in most cases you have less than a week from the item arriving to return it. They also only give store credit as a refund. Don’t waste your money here unless you are sure items will fit and you can tell from the pictures they are made of quality materials.

Horrible Company to deal with unless your 200% sure about the item you buy then just Do not unless you want to throw a 100 + dollar bill away.

Do not buy from this company! Save yourself the heartache. Sizing is all over the place so you are almost guaranteed to need to make a return. They call it “custom sizing”... it’s more like inconsistent sizes from China...even smocked “stretchy” dresses run extremely small. With most companies this would be no big deal.... however this company has the worst return policy ever. You won’t ever see your hard earned money back. You’ll pay $6 to return and only receive a store credit. This was fine the first time but now I have a defective dress that they won’t bother to make right. My dress said hand wash... I have a delicate/hand wash option on my washer. I washed it alone on cold and hung to dry and the dress shrunk!!! Somehow it’s my fault for not putting it in the sink. Felt like I had won the lottery to find one if their dresses that actually fit and NEVER got to even wear it. So if you see their ad.... just keep scrolling.