Sabrina
SCAM - Zero Stars
I purchased an item on the 29th and noticed it did look spammy (the site) so I tried to contact them to cancel my order. Their supportATjerseyeasyDOTcom email address comes back as failed and their contact us form on the site does not work. I found this review site and immediately opened a case with PayPal letting them know that it's apparently a trend and that I may have fallen prey. Well, pham thanh hoa updated the PayPal case immediately with a tracking number to my city but that's all it says. The tracking info via UPS says delivered to a woman today but I was at work at the time of delivery and no one was home. The item I purchased was over ten pounds (ordered a Radio Flyer tricycle for my 5-year-old nephew) and the tracking info said it was just barely three pounds. I checked on Amazon and Walmart, the item is over ten pounds as well. I just got off the phone with UPS and they opened an investigation after confirming my shipping address. They told me that the package was delivered to a random address in the same state but nowhere near similar to my address. According to previous reviews someone at UPS or PayPal knows that pham thanh hoa will ship to a nearby address then will have it re-route to themselves while still keeping our money. I have to call PayPal but they are only open from 6-6 PST so I will update tomorrow, hopefully. I hope whoever is reading this hasn't ordered anything yet. Please don't fall into this mess!! *Update: It took two hours but I finally got PayPal on the phone. Long story short, he kept throwing customer support scripts at me and wouldn't act like I was a human... but did tell me to email them proof. So we will see :-( *12/24/2019 Update: After sending PayPal tons of evidence they decided to give Jersey Easy three days to respond. The email said three days but they gave them a week and after a week of silence they issued me a refund. I'm pretty PO that the only reason I got it was from no response.... Not the actual evidence of them cheating me and the fact that it's happening to all of you as well.



