Joe
Terrible customer service and business…
Terrible customer service and business acumen. You get one chance as a start up business to set the right impression with new customers. Running a bait n switch business model does nothing but create distrust, dissatisfaction, and dis-service to its potential and non-returning customer base. The response to criticism was even worse, basically we got your money and appreciate you trying us, now f-off.
Response from Jerky BoysAug 4, 2026
Hey Joe! We’re sorry to have left you disappointed, as that was never our intention. To clarify, your order was placed before we announced the Dale Jr. signed bag promotion. The promotion was launched a few days later and was specifically for the first 50 customers who purchased a new 12-pack offer. Because it was a new promotion, it wasn’t something that could be applied to previous orders. We certainly never intended to mislead anyone or create a “bait and switch” situation. We regularly run new promotions for our customers, and unfortunately that means some orders will be placed before a new offer begins. As a small family-owned business, we work hard to treat every customer fairly and appreciate everyone who chooses to support us. While we’re sorry this promotion didn’t line up with your purchase. We appreciate you giving us a try and will continue working to communicate our promotions as clearly as possible.