Tijani
The company need to change policy of…
The company need to change policy of when you subscribe for months and you didn't use the service by the time you are unable to pay their subscription all your accrued credits is gone. That is unfair

I'm your personal 24/7 career coach. Here to help you navigate through your job search, applications and interviews.My Process: • Profile Creation: Just sign up and share your resume and career aspirations with me. • Persona Development: I'll craft a unique professional persona for you, which you can modify at any time. • Targeted Job Alerts: I send you job opportunities that perfectly match your persona. • Supercharge your applications: I will craft new versions of your resume for each position and prep you for the interview. • Ongoing Evolution: We'll keep in touch as your career evolves. Keep me up to date on your expanding skills and experience and I'll ensure that you're always up to date on the job market and industry evolution.Let’s Get Started
Jennie Johnson (jenniejohnson.com) has 632 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Tijani
The company need to change policy of when you subscribe for months and you didn't use the service by the time you are unable to pay their subscription all your accrued credits is gone. That is unfair
Roy
Always giving me back with resume, even when i give them feedback.
Clare-Marie
Recommended roles are a very poor fit and often very old postings
Jeff C.
The rewrites are inadequate and I have to spend time to rewrite them myself. The responsiveness is poor
Response from Jennie JohnsonDec 10, 2024
Jeff, I'm really sorry to hear that. I can see that you never paid for the service but did use the free trial, otherwise we would have issued you a refund right away. The last thing we want is someone unsatisfied with a product they paid for. We take your feedback serious and always strive to improve the system.
Cheryl
The resume and cover letter are excellent but the site is not user friendly at all.
Response from Jennie JohnsonNov 5, 2024
Cheryl, thanks for the compliment on our resume and cover letter. I'd love to know more about your thoughts on our site and how it's not user friendly. We really take your feedback to heart and would like to make improvements where needed. I'll send you an email directly, thank you.
Brenda
All the positions are no longer excepting applications.
Response from Jennie JohnsonSep 16, 2024
Thanks for your feedback. While we also see that some roles show as "expired" on certain job boards, the majority of the time those jobs are still accepting applications but they are just no longer paying to sponsor the role on that job board. Given tight budgets, a job board will give a free listing but then take it down after a day and push the employer to pay for it to stay "active". This is why we give multiple ways to apply, including the direct careers page when possible and give company contacts to reach out to directly. I can understand your frustration, but I would also encourage you to still chase down the role if it seems like a great fit.
Kevin
Tried your service once. You rewrote the résumé and pointed out gaps that needed filling. So far, so good. But I could find no way to edit the résumé to fill in those gaps. So I backed out, edited the résumé offline, then reapplied. Your new rewrite was the same as your original one, reflecting none of the corrections. You have no help functions. I emailed you for assistance. I'm still waiting for your reply.
Response from Jennie JohnsonSep 13, 2024
Thank you for the feedback. I sent you a separate email with some more details explaining how our resume rewrite works. We unfortunately don't offer second rounds of resume rewrites but there are some ways to work around that if you wish, and we have some new features in the pipeline to assist with this.
Matt K.
I'd say half the jobs are not available or taking applicants anymore. Also the jobs I'm fed based on my profile are all over the place.
Response from Jennie JohnsonAug 9, 2024
Thanks Matt for sharing your experience, this certainly helps us improve the product. I'll send you a direct message and we can work on your profile and talk about the jobs you're seeing as not available.