Andrew T.
Great customer service from Kate
This review is based on the customer service I received from Kate who answered my query swiftly and effectively. This seems to be increasingly difficult to find! Thank you.

Struggling with research papers or facing writer's block? Meet Jenni AI, your new research & writing companion. Supercharge your writing with Jenni AI's autocomplete, helping you write 10 times faster with auto in-text citations. Loved by over 5 million academics worldwide, Jenni AI is trusted by top universities and businesses for research and writing. From essays to research papers, Jenni AI offers powerful features like paraphrasing, source-based generation, and an AI chat assistant. Customize your writing style, manage your research library, and never write alone again. Start Writing - it's free
Jenni AI (jenni.ai) has 159 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Andrew T.
This review is based on the customer service I received from Kate who answered my query swiftly and effectively. This seems to be increasingly difficult to find! Thank you.
Majd M.
As a researcher, it is helpful for preliminary drafts or brainstorming. For generating outlines, rough paragraphs, paraphrasing, or reorganizing ideas (especially if English isn’t your first language), Jenni.ai can help accelerate the early phases of writing.
Jenny T.
I had apparently signed up when I did my PhD, but did not know what email I used! A payment went through that I didn’t expect and I wanted the service turned off. I sent an email to their support and within minutes, this person named Kate came to the rescue. She searched, found my wayward account, and processed my refund. Service like that is rare!!
Yuet Kiu T.
It’s so useful and the service is good as well
Elvis Z.
Excellent App helps with my research
Krystle
Overall, I really love Jenni.ai and am working on improving my skills within. There is just a lot on the market right now related to research and AI, so I have enjoyed its ease of use. The customer service was excellent and fast, and luckily, I was able to cancel the annual plan within the 7-day window that I almost missed. If you are using it regularly, it is definitely worth it! I would recommend that the company extend the 7-day policy to 30 days to give customers time to review their billing and identify any missed discrepancies, especially with annual plans.
florissa C.
Jenni AI helped me a lot during my online class, as all the topics I needed were readily available, and I could choose the reference format I needed. The staff were so helpful, especially Kate, who assisted me with my subscription issue. She was so accommodating and patiently settled my issue. Thank Jenni AI and more power!
Subhecchha B.
I used Jenni AI to construct my thesis, as the literature review is a central part of it. I wanted to make this part crisp, concise and insightful. Jenni AI helped me construct my thought step by step. One thing I want to convey here, that I did not subscribe to it to make my brain inactive and AI to allow to write my thesis. I, on the other hand, tried to arrange my literature review in a way that a person from any broader area of research would be able to find it as an interesting read, paving the path towards reaching the core of my research, in a way of storytelling. I am grateful to Kate as she helped me to overcome a major hurdle, cheers to her kindness. I recommend Jenni AI to build and re-shape your thesis and other scientific writings.