JenJenHouseReviews of jenjenhouse.com

Jag beställde två klänningar till ett värde av SEK 2.092, inkl frakt. Klänningarna var inte specialsydda, utan standardmodeller När jag fick klänningarna var storlek och kvalitet absolut inte som jag förväntat mig. Det finns dock ingen möjlighet att returnera produkterna om man inte är nöjd?! Dessutom fick jag en tilläggsfaktura från UPS på SEK 923! Att tillkommande avgifter blir så höga borde Jen Jen House tydligt upplysa kunderna om. Bättre att köpa av ett företag som följer svensk konsumentlag.

Die Ware und die Kaufabwicklung waren in Ordnung. Wenn man aber bei Entgegennahme des Paketes noch einmal ca. 1/3 des Kaufpreises als Nachverzollung dem Postboten geben muß, macht man mehr als nur ein dummes Gesicht!! Leider wird die Verzollung bei der Kaufabwicklung nicht erwähnt......oder steht wiedereinmal im Kleingedruckten. Für den Preis hätten wir auch woanders kaufen können. GEHT GAR NICHT!!

i did order a dress for the wedding of my best fren, i was the maid of honor.... found a really nice dress but got a bit confussed with the sizes.. so i choosed made after my size... my husband carefully took the meassurements so that everything is right, shopping was easy over there.... the dress even arrived in ok time.. but then i saw th dress...... i was really really dissapointed.... the dress was not fitting... it was disformed on the bust..... the fabric was poor.... the backside of the dress was even worst...... a really bad dress.. but what can i do? it was made to order so i cant get money back.... now ive a dress at home, which was quiet expensive..... which nobody can wear and i had to pay taxes aswell... im not gonna shop there again....

well where do i start.... i ordered my wedding dress here because i really liked it and the prices are great. and the only reason i ordered online is because they give a need it by date where they ensure to get your gown by then. I waited and waited and kept in touch with them all the way through asking them when were they going to ship my dress and they kept saying in 1 day or 2 days or it will be there we promise! I even had to go to the extreme of telling them i would put horrible reviews of them if they didnt ship my dress soon since i needed it in a week.( i ordered 3 weeks in advance) so finally after emailing them everyday all day they finally responded with an email saying my dress wouldnt make it in time ABOUT 5 DAYS BEFORE MY WEDDING IN VEGAS! i was in shock and more than upset i requested my money back and thats about the only thing they did right, they gave me my full money back!! What a horrible company how do they have so many good reviews but i did read on some that they call at all hours of the night for people to change what they wrote if its a bad review! I dont recommend this company to anyone lets just stick to buying to the United States and helping our economy!I!!

Kleider haben nicht gepasst waren unbeschreiblich schlecht und ich sitze auf meinen Kosten. immer noch habe ich leider keine Antwort erhalten. Die Kleider die mir zugeschickt wurden, waren trotz Angabe meiner Maße zu groß. Die Farben hatten große Abweichungen und das eine Kleid sah sogar anders aus als auf dem Bild. Hinzu kam, dass die Qualität des Stoffs sehr schlecht war und die Palietten beim Anziehen runterfallen. Deshalb habe ich Reklamiert und paypal sagte mir ich soll die Ware zurück schicken. Das habe ich auch getan. Sie haben die Kleider erhalten aber nicht reagiert. Paypal sagte das ich mit Ihnen Kontakt nehmen soll um das Geld zurück zu bekommen. Ich habe JenJen House mehrmals angeschrieben aber nach über einem halben Jahr keine Antwort erhalten. Ich würde mich freuen wenn JenJen House endlich mal reagieren würde.

I received the dress ordered. Very disappointed. Contacted JenJenHouse and was told they would contact in 24 hours. They said I couldn't return - I could take to a seamstress at my expense. They didn't disclose the extreme paddling, poor quality, and Made in China. They do not honor their return policy. I am out my $216.97 plus shipping and have a dress that only a woman with a double mastectomy could wear if she didn't mind something from the 1950's. I believe the dress I bought has been sold and sold over and over again since 1950. Buyer beware!!!!!!!!!

Jeg bestilte en kjole fra siden, med god tro om at jeg fik den kjole jeg havde bestilt, men det fik jeg ikke... jeg fik en kjole som overhovedet ikke lignede eller mindede om den. Oven i det havde jeg betalt ekstra for at få den syet den lige til mig, hvilket den heller ikke var. Jeg var så skuffet at jeg selvfølgelig skrev til Jenjenhouse, hvor jeg efter kort tid fik svar om at de havde gjort alt efter bogen. Jeg har nu skrevet med dem igennem 2 måneder snart, hvor vi stadig ikke er kommet til enighed. De er nu villige til give pengene retur, men ikke betale for fragten, selvom det er dem som har lavet fejlen. Værst af alt er at de efter min klage ændrede billedet på hjemmesiden af den kjole jeg betalte for til en kjole jeg fik. Jeg er dybt skuffet og utrolig sur over min behandling - jeg råder ingen andre til at købe kjoler derfra.

When I bought the dress for my homecoming, there was a different picture uploaded of a dress similar to the dress now up; I wanted a dress closer to the first picture uploaded NOT the picture now. They changed the picture of the dress after my dress was already purchased. (I have pictures as proof if you don't believe me!!! Email me and I'll send them to you!!!) It gets worst! The dress I got does not near have the quality of the dress in either of the pictures uploaded. I spent a lot of money for this and got a dress probably on worth half the value because everything looked hastily sew on. ALSO, I ordered a customized sized because I tend to be smaller than the normal small but the measurements did NOT follow the ones I sent them, so the dress looks like it drowns me now. I was actually excited to wear this for homecoming before I saw the actual dress.... :( (Edit: AND THEY STILL HAVE NOT CONTACTED ME)