Kale
Great products!
I love their products and they make shipping easy!
Welcome to Jelly Wax's Trustpilot page. We're all about redefining your waxing experience, making it as smooth as the skin you're about to unveil. 🌟Why choose us? We're not just another waxing brand; we're a community. A community that values empowerment, affordability, and, most importantly, YOU. We're committed to delivering salon-quality results right in the comfort of your home. 🏡But don't just take our word for it! Check out what our fabulous Jelly Wax family has to say. Your feedback helps us grow, innovate, and deliver the best waxing experience possible. So go ahead, share your thoughts, and let's make beauty routines a little less routine. 💖With all the love and good vibes,The Jelly Wax Team
Jelly Wax (jellywax.co) has 93 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Kale
I love their products and they make shipping easy!
Jackie A.
For my first time waxing it was amazing!!
Response from Jelly WaxJun 17, 2026
We’re so happy to hear your first waxing experience was amazing! Thanks for giving Jelly Wax a try and sharing your experience with us!
Laurel P.
It's super user friendly, and doesn't stick to my skin.
Response from Jelly WaxJun 17, 2026
We’re so happy to hear that! Thanks for sharing your experience!
Andrew Schnell I.
Well I have to say I would love for you to have a custom service call but hey beggars can’t be choosers. I did run into an issue with just receiving my product, but when I reached out them they were quick to respond and wanted to make sure I’m completely satisfied about how to resolve the problem. Needless to say they were a very positive experience and I’m loving to support a small business instead of all the big business. So thank you once again for the quick response too fix the issue.
Response from Jelly WaxMay 28, 2026
We’re sorry there was an issue at first, but we’re really glad our team was able to respond quickly and help make things right. Supporting a small business truly means the world to us, and we’re so happy you had a positive experience overall. Thank you again for giving Jelly Wax a try!
Anna
Great experience all around.
Response from Jelly WaxApr 22, 2026
So happy to hear that! Thanks for sharing!
Joelle E.
I like their product and their customer service was good, I just wish their coupon reward for reviews wasn't blocked behind a picture requirement.
Response from Jelly WaxApr 22, 2026
We’re really glad you like the product and had a good experience with our customer service. We also appreciate your note about the review reward requirement, we’ll take it into consideration as we continue improving the program. Thanks again for sharing!
Laurie P.
The shipping is quick. The fragrance of the wax is lovely. It melts nicely, goes on easily and removes even tiny hairs!
Response from Jelly WaxMar 18, 2026
Thank you so much! We’re so glad you loved the quick shipping, the scent, and how well the wax melts and grabs even the tiniest hairs. We appreciate you sharing your experience!
Wolf F.
Before I ever bought JellyWax, I had quite a few questions, and every time I’ve commented under any of their videos, the responses I got were very helpful and so friendly!! So, after a few back and forth comments, I took the plunge and purchased a kit, and let me tell you how much I really enjoyed it!! It took a little time for me to figure out the temperature and consistency, but once I did, I was very impressed with how gentle it is on my skin but still gripping hairs. Even after purchasing, I still had more questions and have had the same wonderfully informative, helpful, and friendly responses. The wax itself is just pretty to look at once it’s all melted (please try mixing some of the colors! It’s fun!) and has a nice scent to it too! The silicone pot makes it super easy to clean up any leftover wax, and the whipped sugar scrub is so lovely on my skin as well! I highly recommend this company and their products. You won’t be disappointed!!
Response from Jelly WaxMar 3, 2026
This means so much to us, thank you!! We’re so glad our team was able to answer your questions and make you feel confident before and after purchasing. That friendly, helpful support is something we take pride of! We love that you’re having fun mixing the colors (it really is so satisfying!)! The silicone pot makes everything so easier! Thank you again!!