Jelly CasesReviews of jellycases.com

Awful experience, like others - ordered on the 11th July, chased it up after a week as I hadn’t heard anything. Initial email from Mary then got ignored after that. Only just received today, would not order again

Pathetic. I ordered a case on 7/13/2020. It took them over a month to deliver it to me and they sent the wrong case. I double checked my order and receipt so the error is definitely on them. It’s not even worth returning it for the $17 or the right case. The case is also flimsy and the “glitter case” is literally a glittered piece of paper within the case. Don’t waste your money.

Like the other reviews, I ordered over four months ago and have yet to receive anything. Mary from Customer Service just stops replying to you and they delete all negative Instagram comments. All I want is a refund. Update: Now escalating via Paypal.

I placed an order with Jelly cases on 12th July and it still hasn’t been shipped. When I emailed to chase, I got a response 2 days later from Mary saying they will check the order, then a standard email saying my order was shipped when it’s clearly not been as it’s just the label creation. My last email on 22nd has not even been responded to. Really poor service, wouldn’t recommend ordering from Jelly cases and don’t think I will get my goods or my money back. It’s not looking like a reputable company to me.

I ordered on July 6th. I didn’t receive tracking information until July 17th after having complained twice. Now it is July 25th, and the tracking still says waiting to be shipped. I have been emailing them and they keep saying it was shipped while I can see that it has not and it has been nearly a month. I am extremely frustrated and do NOT recommend buying from this company. I have requested a refund twice and they just keep saying it’s coming.