Jelly CasesReviews of jellycases.com

I ordered a case - never received it. Emailed them at least 10 times and never heard back a single time. It has been 2 months.

I placed an order on December 30th and emailed the company when I hadn’t heard back on January 14th. I still haven’t received a response which is irritating because I have no idea where my package is. At this point, I’d like a refund to buy from a realiable company.

I bought three cases. Received only two. I have emailed multiple times and they will not even respond to me or refund my money for the third case. Plus, the cases I did receive were poor quality and didn’t fit well. Do not buy from this company!

Product was damaged during shipping and Customer Care not responding. Very bad. Further update: Jellycase is yet to honour their T&C’s on their website offering a full refund and responded with the following options, all of which are unacceptable: “ Here are some options that you can choose from: Option 1. You can keep the case and we’ll refund you an additional 20% off the total price. Option 2. You can keep the case and we’ll also send a replacement item. Additionally, as a gesture of goodwill, we would like to offer you 50% off your next purchase with us.” Waiting for Jellyfish to honour its terms and provide a solution.

First my shipment was somehow forgotten. I had to follow up after three to four weeks to note I had not received it. At that point it was sent. When the item arrived, it was completely the wrong model. I ordered a green and clear phone case with a camera cover. I received a black phone case with no camera cover. I emailed for resolution but have not yet heard back.

Orders a case. Payed express shipping. Got my case late. Sent in a ticket for refund. Still no response

Still have not received my case. Only received the screen protector :(

I’ve never had a worse experience with an online purchase. I specifically purchased an iphone case because it was labeled as a case for the iPhone 11. The case doesn’t fit at all. The holes also don’t align with newer versions of the iPhone. I received the case about a month after placing the order.