Crystal A.
Product says shipped September 25th and…
March 15th and haven’t heard a peep from them since January. They needed me to choose different cases as the ones I originally ordered were out of stock. They just keep saying they will ship them right away and it never happens. Now they just ignore my emails asking for updates. Order 87416 for $88.50. Tell me where my order is or give me a refund!!!! SECOND UPDATE** it’s February 16th 2023, Ordered September 2022. I email “Taiza”with zero response. They just don’t care. They should be ashamed of themselves. COMPLETE SCAM! UPDATE* It’s now Dec 29th, they said they would ship out my cases Nov 30th and would arrive 7-10days. I still have NOTHING. Then they said some were out of stock, so I had to pick new ones. I literally sent my new choices within hours of this email. STILL NOTHING. I’ve requested a refund, STILL NOTHING. Zero correspondence as to when I will have these cases I ordered. Hundreds of $$$ spent and NOTHING. JUST FAKE REPLYS TO KEEP YOU HOPING. Please do not purchase from this company. It’s so much more hassle than anything! Product says shipped September 25th and it’s now 2 months later. I’ve sent them multiple emails requesting Info and a refund for my orders. Receive NO RESPONSE from them. I ordered once from them before and received after a month so when I got a new phone I ordered again. What a joke this company is. DO NOT ORDER FROM THEM!
Response from Jelly CasesNov 30, 2022
Hi Crystal, We have sent you an email to address this situation and hope that we can get things sorted for you very soon. We're really grateful for how patient you've been here, and we sincerely apologize for any disappointment caused. Sincerely, Jelly Cases Team




