Jelly CasesJelly Cases are the most beautiful phone cases. Check out the best phone cases for iPhone, Samsung, phone accessories, tech gadgets and more. Quality, design and protection for your phone. Free Worldwilde Shipping!
Jelly Cases (jellycases.com) has 570 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Jayda
I posted a review over a year ago now, because I didn’t receive my order for months. They replied and said they would fix it and send me my package. Nothing lol. No emails in scam or anything they just straight up didn’t respond to my multiple enquires after that. Such a scam please don’t order from here.
Tim P.
Phone case arrived damaged. Emailed support with pictures and didn’t get a response.
Response from Jelly CasesMar 4, 2025
Hi Tim, I’m sorry to hear about the problem with your new phone case. We take great care to ensure that every product arrives in perfect condition and appreciate you bringing this to our attention. Our customer support has already contacted you regarding this matter. Thank you for your patience and understanding. Regards, Jelly Cases Team
Jena P.
Ordered a case for my daughter for her birthday. Was unaware this place is in China or that region. Ordered on February 2nd and paid for the faster shipping. It’s February 28th and it hasn’t even shipped yet. Tried to contact them multiple times and all you get is a generic response that gives you a ticket number and says they will contact you. I ended up finding the same case from SDTEK in the UK and guess what, it’s arriving tomorrow. This place has to be a scam. Will be contacting my bank to see if I can get a refund.
Response from Jelly CasesMar 4, 2025
Hi Jena, We are truly sorry to hear about your experience. We assure you that our company is in no way involved in any scam or fraudulent activities. We deeply value our customers and strive to provide the best possible service. Our customer support team will contact you to offer solutions regarding this matter. Thank you for your patience and understanding. Regards, Jelly Cases Team
Ayla Haynes W.
I think this is a scam company. I cannot get a hold of them. I’ve tried to cancel my order that was placed almost a month ago but no luck. I’ve yet to receive the product nor a refund.
Response from Jelly CasesMar 2, 2025
Hi Ayla, We are truly sorry to hear about your experience. We assure you that our company is in no way involved in any scam or fraudulent activities. We deeply value our customers and strive to provide the best possible service. Our customer support team will contact you to offer solutions regarding this matter. Thank you for being a valued customer. Regards, Jelly Cases Team
NS
I will never order from this company again and highly do not recommend. It took me over a month to get my order and when I did the phone case was nothing like I saw online. Not worth the wait.
Response from Jelly CasesFeb 24, 2025
Hi Nicole, We are truly sorry to hear about your experience. Please know this situation is not typical and we would love to make things right for you. Our customer support team will contact you to offer solutions regarding this matter. Thank you for being a valued customer. We look forward to making this right for you. Regards, Jelly Cases Team
Zac K.
Took forever doesn’t look like online pic idk don’t buy
customer
Beware its a scam, I NEVER received my product or a confirmation email. Don’t buy
Cheri
Less than a day after I ordered the case, I emailed customer service to cancel the order because I didn’t end up upgrading my phone. 21 days later, I’ve yet to receive a response to that email or any of my follow-up emails. I paid more to have the item shipped earlier (<10 days) and received the case 18 days after I ordered it.
