Jelly CasesJelly Cases are the most beautiful phone cases. Check out the best phone cases for iPhone, Samsung, phone accessories, tech gadgets and more. Quality, design and protection for your phone. Free Worldwilde Shipping!
Jelly Cases (jellycases.com) has 570 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Coral
Do not order anything from them, its a scam. Ordered beginning of December and can never get ahold of anyone and nothing has shipped still. Its been almost a month and a half. I ordered 4 cases for xmas and will never see them. Hoping my credit card will let me pull back the charges this late after ordering.
Ellie S.
Total scam!! Contacted my bank and have lodged a scam ticket. They will be investigating and I will be getting my money back. I suggest everyone of Jelly cases victims do the same.
karen L.
This must be a total SCAM. I ordered well before Christmas. Haven't received the case, and get pat responses when I enquire. I have asked about the order three times. Told it was delayed as the were overwhelmed by the response to the sale. Then told it was being sent. No tracking info, no updates. No product. Avoid!!!!
Chris
Absolutely a scam. They don’t ship and claim it’s due to shipping problems on your end. When I emailed them twice to cancel they stopped responding. DONT ORDER FROM THESE PEOPLE!!!
Shannon Pace B.
What a scam. My first order was great! I love my xase. I placed an order in August, it's January and I have yet to see anything! My order was over 200.00! I have sent 22 emails and yet to see anything!
Bobbi
This company is a scam They said they mailed my case and all they did was provide a tracking number … no package yet just a tracking number. Package is still waiting to be shipped. Don’t order from this company save ur money and frustrations! Please
Response from Jelly CasesJan 12, 2023
Hi Bobbi, Upon checking, your order is already in transit. We have sent you an email to address this situation and hope that we can get things sorted for you very soon. We're really grateful for how patient you've been here, and we sincerely apologize for any disappointment caused. Sincerely, Jelly Cases Team
Diane R.
Do not purchase from this company. Terrible customer service. I ordered a phone case for an iPhone 11 Pro, but when I received it, it didn’t fit. I requested a refund, got several e-mails telling me my order was in transit, which was obviously not the issue, then they closed my ticket.
Ta
BLATANT SCAM. they will take your money, never ship your product, and ignore any messages asking for a refund. had to eventually dispute the charge with my bank in order to get my money back. DO NOT PURCHASE ANYTHING from this company. i purchased a phone case, and a week later when i checked the status of my order it was still listed as “confirmed.” a quick google search let me know the company was located in spain and their address is a shell. this didn’t immediately set off red flags, but the reviews did. i emailed the company asking for a refund and purchased a phone case from a different company. the company did not EVER reply to my refund requests, only sent me one message saying the problem was with the shipper but it was resolved and that my order would be updated “soon.” SURPRISE, that never happened. over a month later, no communication from this “company.”
Response from Jelly CasesMar 7, 2023
Hi Tatiana, We have sent you an email to address this situation and hope that we can get things sorted for you very soon. We're really grateful for how patient you've been here, and we sincerely apologize for any disappointment caused. Sincerely, Jelly Cases Team
