Jelly CasesReviews of jellycases.com

Response from Jelly CasesDec 28, 2023

Hi Casey, We have sent you an email to address this situation and hope that we can get things sorted for you very soon. We're really grateful for how patient you've been here, and we sincerely apologize for any disappointment caused. Sincerely, Jelly Cases Team

Response from Jelly CasesDec 28, 2023

Hi Johnny, We have sent you an email to address this situation and hope that we can get things sorted for you very soon. We're really grateful for how patient you've been here, and we sincerely apologize for any disappointment caused. Sincerely, Jelly Cases Team

Response from Jelly CasesJan 4, 2024

Hello Julie, We've taken note of your situation and have promptly forwarded your shipping details to our dispatch team. I'm pleased to inform you that a replacement for your order has been arranged and is on its way to you. We sincerely apologize for any inconvenience this delay has caused you and your daughter. Thank you for your patience and understanding. Best, Jelly Cases Team

Response from Jelly CasesDec 19, 2023

Hi Renee, We have sent you an email to address this situation and hope that we can get things sorted for you very soon. We're really grateful for how patient you've been here, and we sincerely apologize for any disappointment caused. Sincerely, Jelly Cases Team

Response from Jelly CasesDec 21, 2023

Hi Taylor, We have sent you an email to address this situation and hope that we can get things sorted for you very soon. We're really grateful for how patient you've been here, and we sincerely apologize for any disappointment caused. Sincerely, Jelly Cases Team

Response from Jelly CasesDec 8, 2023

Hello Hannah, We are truly sorry for the inconvenience and the silence you've experienced regarding your order. Please be assured that Jelly Cases is committed to its customers, and we are certainly not a scam. Unfortunately, it appears that your order was lost in transit by our shipping partner, which is deeply regrettable. To rectify this situation, we have processed a full refund for your order. You should expect to see the amount credited back to your account within 5-10 business days, depending on the processing time of your bank. We apologize once again for this mishap and any frustration it may have caused you. Rest assured, we are here to support you and are ready to assist with any further questions or concerns you may have. Best, Jelly Cases Team

Response from Jelly CasesDec 8, 2023

Hi Lisa, We have sent you an email to address this situation and hope that we can get things sorted for you very soon. We're really grateful for how patient you've been here, and we sincerely apologize for any disappointment caused. Sincerely, Jelly Cases Team

Response from Jelly CasesDec 9, 2023

Hello B, We are truly sorry for the inconvenience and the silence you've experienced regarding your order. Please be assured that Jelly Cases is committed to its customers. Unfortunately, it appears that your order was lost in transit by our shipping partner, which is deeply regrettable. To rectify this situation, we have processed a full refund for your order. You should expect to see the amount credited back to your account within 5-10 business days, depending on the processing time of your bank. We apologize once again for this mishap and any frustration it may have caused you. Rest assured, we are here to support you and are ready to assist with any further questions or concerns you may have. Best, Jelly Cases Team