Jelly CasesReviews of jellycases.com

Response from Jelly CasesFeb 28, 2024

Hi Tamara, We have sent you an email to address this situation and hope that we can get things sorted for you very soon. We're really grateful for how patient you've been here, and we sincerely apologize for any disappointment caused. Sincerely, Jelly Cases Team

Response from Jelly CasesFeb 28, 2024

Hi Niomie, We have sent you an email to address this situation and hope that we can get things sorted for you very soon. We're really grateful for how patient you've been here, and we sincerely apologize for any disappointment caused. Sincerely, Jelly Cases Team

Response from Jelly CasesFeb 28, 2024

Hello Samara, We sincerely apologize for the inconvenience you've experienced due to the lack of updates regarding your order. It appears that, regrettably, your order was lost in transit by our shipping partner. We understand how disappointing this must be, and we want to assure you that we've taken immediate action to rectify the situation. To make things right, we have processed a full refund for your order. You should expect to see the amount credited back to your account within 2-3 business days, depending on the processing time of your bank. We are truly sorry for this mishap and the frustration it has caused. Please accept our apologies once again. We are here to support you and are ready to assist with any further questions or concerns you may have. Thank you for your understanding, and we hope to have the opportunity to serve you better in the future. Best, Jelly Cases Team

Response from Jelly CasesFeb 2, 2024

Hi Shelby, We have sent you an email to address this situation and hope that we can get things sorted for you very soon. We're really grateful for how patient you've been here, and we sincerely apologize for any disappointment caused. Sincerely, Jelly Cases Team

Response from Jelly CasesFeb 23, 2024

Hello Rochelle, We are truly sorry for the inconvenience and the silence you've experienced regarding your order. Please be assured that Jelly Cases is committed to its customers, and we are certainly not a scam. Unfortunately, it appears that your order was lost in transit by our shipping partner, which is deeply regrettable. To rectify this situation, we have processed a full refund for your order. You should expect to see the amount credited back to your account within 2-3 business days, depending on the processing time of your bank. We apologize once again for this mishap and any frustration it may have caused you. Rest assured, we are here to support you and are ready to assist with any further questions or concerns you may have. Best, Jelly Cases Team