Jelly CasesReviews of jellycases.com

I never received my orders that I ordered since January!!! This company is ridiculous!! Very unprofessional! I sent emails and still haven’t received any response!! The phone number on their site doesn’t even work!! I was looking forward to getting my cases and received nothing!!! Beware!! I keep checking the tracking everyday and see no movement for orders 108703 and 108731!! This has been a huge disappointment!! Update: As of today April 7th I still haven’t received my orders and have been contacted by the manager once. At this point I just want a full refund. Ive been patiently waiting too long since January and haven’t received any items.

paid and received no products close to 2 months now - no replies to emails - had to cancel my card fearing scam artists - orders 108422, 108423. March 30th, 2024 : still no product, no refund. Definitely scam website. July 24, still no product. They even reply occasionally to an email to lift your hopes up... but they still never send anything. They just steal money.

last year i ordered two cases and after a couple of months i was still waiting for it too arrive. i then contacted them and all they said was that it was coming soon. i tried to track the order but every time i checked it said that the order still hadn’t started shipping over. after a couple more months with back and forth messages to the team, all of them saying that the order was ‘coming soon’, i finally gave up and tried to get a refund. i wasn’t even able to get a refund. the order never arrived and we never got our money back. very disappointed.

As with other reviews, I placed an order on 5 February 2024 and received confirmation of my order. On 19 February, I contacted customer service via their contact form on their website, which states they reply within 1-3 days. Sadly, still heard nothing and yet payment for my order was taken from my mastercard account on 5 February 2024. So I can only assume like others, this is possibly a scam site and would recommend not using.

Ordered in December 2023. Now March 2024. No shipping updates. Contacted 3 times since then. No news on case. Seems to be a scam. DO NOT ORDER FROM THIS WEBSITE.

Placed an order on 19 February and yet to hear any update from the company that the order is being prepared or shipped. Sent an email on 26 February, but am yet to hear from them. Think like everyone else on this site it is a scam company.

I never received my cases, ordered in November. I have received responses from “Mark” at Jelly cases. His responses all look computer generated. Do not trust this site..

Received an order confirmation email on December 10. Never received a shipment confirmation email. Order was supposed to be received in 5-10 business days, but never delivered. On January 15, I contacted them via their website (I had tried several times before, but so many pop ups appeared that it was nearly impossible to get to a place where I could communicate anything on their website). I received a ticket number for my complaint. Have not heard from them again as of February 25. This is a pure scam. Contacted the bank to dispute the charge.